Job Details
Job Type
Full-time
Description
Are you excited about a new opportunity? Do you have a passion for organizational tasks, multitasking, and supporting a organization? Are you mission-driven to help towards creating a smooth and efficient office environment? Well, look no further! At Community of Hope, we have worked diligently to improve health and end family homelessness to make Washington, DC, more equitable. We believe everyone in DC should have access to good healthcare, a stable income, and home, and hope! If you are ready to make a positive difference in the community by providing administrative support and contributing to our mission, this administrative assistant position at Community of Hope is for you!
At COH, we strive for: Caring for Families. Improving Lives. Leading Change
Our Approach and Values:
We care for families by providing direct services with a focus on prevention, healing, and wellness.
We improve lives by building on families' strengths, honoring their choices, and taking a whole-family, multi-generational approach.
We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities.
We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity.
We strive for excellence in all that we do, implement evidence-based practices, measure our outcomes, and use this knowledge to continuously strengthen our work.
Position Summary:
The administrative assistant provides administrative support across the organization and is based at our main administrative office at Conway Health and Resource Center in SW DC. This is a full-time position and will require you to be onsite. This is not a remote position.
Salary - Indeed provides its own estimated salary calculator and is not affiliated with COH's range. The salary range for this position is $45k to $50k and is based on education and experience.
On-site: A majority or all of the position is required to work on-site. Please note that work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire.
Highlighted Duties and Responsibilities:
- Opens, sorts, and distributes incoming mail daily including interoffice mail.
- Manages correspondence for executive team, including sending out mail and packages as needed.
- Assists President/CEO with monthly Board meeting preparation, including procuring committee reports and documentation, preparing and sending Board packages, conducting follow-up calls for attendance counts, and arranging transportation for Board members who request it.
- Coordinates logistics and scheduling for meetings of the Board of Directors, committee meetings, and other meetings at CHRC, reserving space and ordering food and drinks as needed.
- Receives, reviews, and places office supply requests for all CHRC departments twice per month. Manages and monitors inventory of supplies and levels of stock for administrative team and 4th floor common areas monthly. Distributes and puts away supplies when received. Reviews, codes and approves supplies invoices.
- Serves as the Point of Contact for building deliveries and coordinates with the point person on each floor for review and confirmation of receipt accordingly
- Monitors and manages all general office equipment at CHRC, including adding postage to the postage meter, calling for support for the copiers and printers as needed, monitoring stock and replacing ink/toner cartridges.
- Prepares and maintains daily check logs. Sorts, logs, and scans all incoming checks which are forwarded to the Finance Specialist for deposit within 1 business day of receipt.
- Collaborates with the patient billing department to processes patient refund payments and updates the refund report on a weekly/monthly basis.
- Collaborates with the procurement team to receive all Envi related packages and complete the receiving process for the CHRC admin build.
- Receives and responds to all incoming calls to assist and/or direct the caller appropriately in a professional manner.
- Assists employees as needed fielding questions and directing them to the appropriate team member or resource accordingly.
Requirements
Minimum Qualifications: - High school diploma/GED required. Some college coursework is preferred.
- 3-5 years prior administrative experience in a fast-paced office environment required.
- Excellent verbal and written communication skills required.
- Strong attention to detail and organization skills.
- Team player, highly organized and able to meet strict deadlines, with the ability to prioritize and simultaneously manage multiple tasks.
- Ability to handle sensitive information with care and discretion to ensure confidentiality.
- Experience with Microsoft Office, including Word and Excel required.
- Customer service focused.
- Notary public or ability to obtain certificate within 6 months of hire.
At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance centered benefits: - 8 hour workdays, which include a paid lunch
- 11.5 paid company holidays, 1personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis
- Annual performance based raises, up to 5% of your annual pay
- Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff
- Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year
- Ongoing internal leadership training for supervisors
- Diversity, equity, and inclusion training and initiatives for all staff
- Ongoing wellbeing activities, culture compact activities, and trauma informed care initiatives
- Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield;
- Life insurance, short-term disability and long-term disability insurance;
- 403(b) Retirement Plan;
- Flexible Spending Accounts for medical and dependent care reimbursable expenses;
- Transportation pre-tax payroll deduction for metro;
- Tuition Reimbursement for graduate studies;
- Employer paid lunch time;
- And much more!
About Us: Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For over 40 years, we have provided healthcare, housing, and supportive services for under-resourced, underserved and people experiencing homelessness in Washington, DC. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope provides community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families and individuals experiencing homelessness. Through providing these programs, we live out our mission to improve health and end family and individual homelessness to make Washington, DC, more equitable.
Community of Hope cares for families and individuals by providing direct services focusing on prevention, healing, and wellness. We improve lives by building on families' and individuals' strengths, honoring their choices, and taking a whole-family, multi-generational approach. We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities. We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity. We strive for excellence in everything we do, implement evidence-based practices, measure our outcomes, and use this knowledge to strengthen our work continuously. We were selected as one of The Washington Post 150 Top Workplaces in 2014, 2016, 2017, 2018, 2020, and 2021 based on feedback from our staff.
To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: ...@cohdc.org Phone: 202-###-####. Community of Hope is an equal opportunity employer.