Job Details
Posting Date: February 10, 2022
Position: Customer Service Representative
KEY Apparel is a clothing company located in Fort Scott, Kansas. KEYS focus is on work, industrial and outdoor related apparel. KEY is seeking a full time Customer Service Representative. The position will be responsible for providing effective customer service for all customers, as well as communicating effectively with team members.
Essential Functions Include:
* Provide timely and accurate information to incoming customer order status and product knowledge requests.
* Processes customer orders/changes/returns
* Works closely with the credit department to resolve disputed credit items.
* Provides timely feedback to the company regarding service failures or customer concerns.
* Partners with the sales team to meet and exceed customers service expectations.
Excellent people and communication skills are essential as well as the ability to multitask and prioritize. Proficiency in Microsoft Office/Excel required.
Interested candidates please send resume with references via e-mail to ...@keyapparel.com
For more information about Key, please visit our website at