Claims Representative


Job Details

Work for a company that values you!

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, Connecticut and Jacksonville, Florida, we insure health care professionals in 22 states across the New England, Mid-Atlantic, and Southeast Region. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our members and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.


Job Title

Claims Representative (Full Time)


Job Description

We are seeking a Claims Representative to handle a caseload of claims and support the operations of the Claims Department and company. The primary responsibilities of the position are to investigate, evaluate and resolve medical professional liability claims brought against the company s insureds. The position requires handling claims across varied medical specialties that present low to moderate severity and complexity. The position also provides support to the Underwriting, Risk Management, Finance, and Business Development departments. This position reports directly to the Director of Claims in our Glastonbury, CT home office.


Responsibilities

Claim Handling

Managing assigned inventory

Identifying and analyzing coverage issues

Recommend defense counsel

Coordinating the initial consultation with the insured and defense counsel

Recommend defense medical experts

Reviewing and analyzing medical records

Litigation management including ongoing communication with defense counsel, monitoring of legal status reporting, and reviewing billing practices

Attending depositions of parties and experts, court conferences, mediations, and trials

Internal reporting and documentation of claim developments

Preparing claim status reports for reinsurers

Regular communication with the insured from initial meeting to claim resolution

Formulating and executing claim resolution plans

Direct handling of settlement negotiations with plaintiffs or counsel

General

Maintaining current knowledge of relevant legal decisions, claim trends, and industry practices

Maximizing productivity and claim results through use of technology

Enhancing the team environment through collaboration with claims and other personnel

Support of Company Operations

Assisting efforts to compile and analyze claim data

Periodic attendance at company functions including Loss Prevention and Business Development events

Providing feedback on and supporting implementation of corporate initiatives and IT projects

Informing Underwriting Department of claim developments with potential underwriting implications


Qualifications and Skills

Bachelor of Arts or Science Degree

2-4 years of experience in insurance claim handling or relevant legal experience

Medical professional liability claim handling in CT and/or MA preferred

Travel to various locations as necessary. Must have reliable transportation

Competent at using MS Office suite of products

Ability to meet deadlines while managing an active and diverse caseload

Strong interpersonal, written, and verbal communication skills

Ability to manage work outside the office including depositions, meetings with insureds and defense counsel, court conferences, mediations, and trials

Claim Adjuster s license in applicable states or agreement to obtain after hire

Career Advancement

As the incumbent proves that they excel at the assigned responsibilities, they may be assigned additional, more complex tasks. These more complex tasks can lead to new roles and advancement throughout Integris Group.

Location

The Company currently follows a hybrid office/remote work schedule:

Tuesday-Thursday In office, Glastonbury, CT

Monday and Friday Option to work remotely (following completion of six-month introductory period)

The position requires attendance at claim appointments, as detailed above.

Benefits

As leaders in the healthcare industry, we re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:

Health and Well-being

Medical, dental, and vision insurance

Employee Assistance Program (EAP)

Financial Rewards

Competitive salary and bonus plan

401(k) with company match

Group life insurance

Short and long-term disability income protection

Healthcare Savings Account

Education Support

Education financial assistance

Time Off

Universal paid time off

Company holidays

Culture

Charitable giving opportunities

Team-building events

Employee recognition

Casual dress (Fridays)

Company Information

Founded by physicians in 1984, Integris Group provides protection and support to help members navigate an increasingly complex healthcare environment. Our Board is comprised of doctors who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most. As a mutual company, we share our success with each and every member.

Integris Group currently operates in 22 states throughout the New England, Mid-Atlantic and Southeastern Regions.

Please visit our website at www.integrisgrp.com for more information.

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.






 Integris Group

 05/03/2024

 Glastonbury,CT