Job Details
Education Required :
- High School Diploma or GED
- College a plus
Minimum of Years of Job-Related Experience Required:
- 1-3 plus years of Contact Center, Call Center, or Customer Service experience.
- Banking experience a plus
Special Skills Required:
- Excellent communication skills, both written and verbal
- Excellent customer service skills Detail-oriented
- Ability to work and multi-task in a fast-paced environment Ability to use general office equipment
- Ability to use a personal computer and job-related software MS Word (intermediate level a plus)
- MS Excel (intermediate level a plus)
- MS Outlook (experience a plus)
Additional skills:
- CRM experience a plus
- Workday experience a plus
- Relationship management software experience a plus
- Customer facing experience a plus
- Softphone/Mitel experience a plus