Job Details
IT Assistant
The Information Technology (IT) Assistant will provide direct technical assistance and support to FEV staff for network, hardware and software issues. Duties include installing and maintaining computer systems including software and hardware on desktops and laptops, resolving internet and network access issues (both wired and wireless), providing network printer support, meeting with staff to provide one-on-one technical assistance as needed/requested, providing training to staff on software and hardware use, determining causes of computer/software/network malfunctions through evaluation and testing and resolution via modifications, repair, or external support assistance. This is a continuous appointment, initially lasting up to 6 months with the potential to go beyond that. Increased summer hours may be available.
Essential Job Duties/ Responsibilities:
- Respond to user requests for service, troubleshoot problems and help develop solutions.
- Support PC hardware components, desktop operating system software, and application software.
- Perform minor repairs to equipment and arrange for other servicing needs.
- Repair computers infected with spyware, adware and/or viruses.
- Assist in maintaining inventory records and documentation for equipment.
- Develop and provide user training for basic hardware and software use.
- Maintains open communication and positive working relationship with staff.
- Perform other duties/projects as assigned
Company Overview: FEV is a globally leading engineering and digital mobility company. Together with our customers, we are shaping the future of the mobility sector for carbon-neutral and efficient, connected, and safe transportation. Through our in-depth expertise we provide customers and society with cutting-edge solutions for the highest value of mobility and the most advanced transport experience from A to B. Our expertise includes intelligent software and sustainable propulsion system development, as well as full vehicle engineering. Additionally, our range of services includes sophisticated systems engineering, cyber physical system development, software- and E/E-integration for software defined vehicles with highly automated and safe driving functionalities as well as vehicle integration. FEV's engineering capabilities span the entire mobility ecosystem including all on-road applications as well as rail, marine, aerospace, agriculture, construction, mining, and industrial applications. Additionally, we transfer our elaborate know-how and innovations to adjacent markets, such as the energy sector, to deliver best-in-class industry solutions. The FEV Group currently employs 7,300 highly qualified specialists in customer-oriented development centers at more than 40 locations on five continents. Headquartered in Auburn Hills, MI, FEV North America, Inc. employs more than 450 highly skilled specialists. Ready to join FEV? Visit for current opportunities. Equal Opportunity Employer/Veterans/Disabled