Job Details
- Assist in managing a Cisco Enterprise Wireless Network infrastructure.
-Assist with site surveys, collecting requirements, and planning wireless deployments.
-Provide Tier 3 technical support and troubleshooting for client/user support.
-Support life-cycle management of wireless infrastructure devices, such as the installation, tuning, testing, monitoring, operations maintenance, upgrading, patching, and troubleshooting.
-Create and execute change requests plans in adherence to change management guidelines.
-Apply upgrades and security compliance standards on all wireless network devices.
-Conduct technical reviews of all changes.
-Review and enhance Standard Operation Procedures (SOPs) and process documentation.
-Support GAO and audit activities.
-Support ScienceLogic advancement & tuning.
-Conduct periodic daily monitoring of the wireless service.
-Analyze network topologies and traffic and capacity requirements.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Required Skills & Experience
-CCNP certification
-Tier 3 support expertise including minimum 5 years primarily focused on wireless network infrastructure.
-Hands on experience with Cisco Identity Services Engine (ISE) and Prime
-Knowledge of Cisco DNA Center
-Knowledge of Wireless LAN Controllers (WLC) Hyperflex Hosts, Virtual Servers, Firewall Threat Defense and Firewall Management Center.
-Knowledge of WLAN technologies, network management, and security, including IEEE 802.11a/b/g/n/ac WLAN standards and industry best practices.
-Knowledge of security protocols and authentication (Wi-Fi Protected Access [WPA2], Extensible Authentication Protocol-Transport Layer Security [EAP-TLS], 802.1x, Authentication, Authorization, Accounting [AAA]).
-Effective analytical, communication, and documentation skills.
-Ability to explain and elaborate technical details.
-Ability to self-direct, take initiative and lead teams.
-Ability to multitask and prioritize work in a fast-paced, highly collaborative, frequently changing, and occasionally ambiguous environment.
-Must be a great team player with a positive attitude.
-Medium to advanced MS Visio documentation skills.
Nice to Have Skills & Experience
-CCIE Certification
-Experience configuring and implementing network segmentation, including VLANs and MPLS
-Experience with multiple end user system operating systems, including Windows, Linux, Mac OS, and Apple IOS
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.