Operations Manager

Job Details

The Operations Manager sits at the hub of FSI operations. The Operations Manager is responsible for coordinating and managing the daily operations of the business, including management of administrative staff, planning and organizing purchasing, managing all government contracts, managing key customer accounts, administering the asset/inventory/financial system, coordinating with accounting, supporting the warehouse, and completing projects as assigned.

Key Responsibilities / Accountabilities / Duties:

• Supervise and direct the activities of office staff (including recruitment, hiring, training, scheduling, coaching, counseling, and appraising results) while motivating, organizing, and encouraging teamwork within the office and with other divisions.
• Coordinate activities of office staff, accounting, warehouse, and sales. Maintain continuity among teams.
• Conduct purchasing activities for tooling, kit items, inventories accounts, R&D items, service and expense items, and expedite parts. Revise and update purchasing schedules and manage parts distributed for treatment. Serve as back-up for daily purchasing. Authorized negotiator for commercial and government purchasing.
• Manage government contracts, including contract modifications, reporting, audits, expedite requests and order follow-up, certificate updates, invoicing and follow up.
• Manage key customer accounts, including inventory management, contract updates, coordination with sales, business development, and resolution of customer service issues.
• Coordinate with accounting to approve bills; provide returned merchandise authorization and resolve related customer and vendor issues; resolve credit and debit issues; approve and/or deny customer account terms, resolve miscellaneous A/P and A/R issues.
• Responsible for the company s integrated asset management, inventory management, customer service, and financial software Advanced Distribution and Management (ADaM). Responsible for configuration and coordinating updates (including establishing pricing, building and updating kits in the system, customer and vendor entry, contract management inventory management, developing reports, etc.) ongoing training and troubleshooting software issues.
• Manage information technology, including troubleshooting all initial hardware and software issues as well as coordinating through outside vendor.
• Manage annual and interim inventory, including category counts, valuation reports, monthly inventory updates, and inventory adjustments.
• Produce and review sales, inventory and activity reports to anticipate requirements and adjust purchasing accordingly.
• Establish and implement policies, standards, and procedures, conferring with senior management and staff members as necessary
• Manage key organization projects (for example: new tool launches, new technology, etc.), including organizing and coordinating information and requirements, coordinating activities and meetings, managing team, and monitoring results.
• Perform additional duties as assigned

Skills / Qualifications / Requirements

• Able to work at a fast pace, under pressure, and effectively prioritize
• Functions well performing a variety of tasks and handling interruption
• Excellent computer skills and proficient in Excel, Word, and Outlook
• Excellent verbal and written communication skills
• Delegates effectively
• Strong interpersonal skills and a collaborative management style
• Excellent organizational skills and ability to multi-task
• High level of integrity and strong work ethic
• Promotes FSI s corporate image in all business interactions

 Fastening Systems International

 05/06/2024

 All cities,CA