Job Details
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**Customer Service Representative I**
** Lafayette, Louisiana**
**Customer Service Representative I**
** Lafayette, Louisiana**
**exciteexcite**
Put your customer skills to work on the front line of our operations.
**Credit & Collections**
As a Representative in a Credit & Collections Call Center, youll take a lead in keeping our customers connected. You will deliver a positive experience while working with customers to bring their overdue accounts current. Providing top-notch customer service with empathy and innovative solutions is what will deliver the answers our customers need while also delivering a best-in-class experience.
**Customer Service**
As a Customer Service Representative, youll be part of a team of professionals dedicated to assisting customers with billing issues, technical questions, or just providing general help regarding their service. Youll accomplish all of this using various tools and systems, as well as through your research savvy and resolution skills.
**Loyalty (Retention)**
As a Representative in a Loyalty Call Center, youll use an empathetic ear to deliver strong conflict resolution and relationship building skills to retain our valued customers. You will use your talents to offer customized solutions and transform a frustrated exchange to a best-in-class customer experience.
**Credit & Collections**
As a Representative in a Credit & Collections Call Center, youll take a lead in keeping our customers connected. You will deliver a positive experience while working with customers to bring their overdue accounts current. Providing top-notch customer service with empathy and innovative solutions is what will deliver the answers our customers need while also delivering a best-in-class experience.
**Customer Service**
As a Customer Service Representative, youll be part of a team of professionals dedicated to assisting customers with billing issues, technical questions, or just providing general help regarding their service. Youll accomplish all of this using various tools and systems, as well as through your research savvy and resolution skills.
**Loyalty (Retention)**
As a Representative in a Loyalty Call Center, youll use an empathetic ear to deliver strong conflict resolution and relationship building skills to retain our valued customers. You will use your talents to offer customized solutions and transform a frustrated exchange to a best-in-class customer experience.
**Credit & Collections Representative**
**Customer Service**
**Loyalty (Retention)**
**Sales**
**Technology Support**
**Call Center**
* A high school diploma or have earned your GED
* A willingness to develop your customer service/sales skills
* Familiarity with Windows computers
$3,000.00 sign on bonus. The program details: $750 after 30 days, $750 after 60 days and $750 after 90 days and $750 after 120 days. Program starts 01/01/2022.
* First Comp Check varies based on New Hire Start Date
Take the lead at the front line of our company. Youll offer customized solutions, identify sales opportunities and provide service for millions of customers one at a time. Be a part of an award-winning team that passionately cares about customers. Your expert recommendations will ensure customers get the most out of the technology they love.
Youll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on:
AT&T internet & fiber
AT&T phone (formerly U-verse Voice)
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If youre 18 years or older, lets talk.
**Job ID** 2205754 **Date posted** 01/31/2022 **Benefits**
Invested in your satisfaction and continued success.
We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think were a pretty great place to work. Were just trying to rack up some bonus points.
Lets start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
**Compensation**
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
**Tuition Assistance**
Heres another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
**Insurance Options**
Lets start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
**Compensation**
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
**Tuition Assistance**
Heres another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
**Insurance Options**
Conditional job offer
Drug screening and background check
Congratulation and welcome to AT&T!
Review this page and make sure this role is what you would expect
Complete online application
Complete the assessment Phone Interview
In-person interview and role-play
Conditional job offer
Drug screening and background check
Congratulation and welcome to AT&T!
Review this page and make sure this role is what you would expect
Complete online application
Complete the assessment Phone Interview
In-person interview and role-play
Conditional job offer
Drug screening and background check
Congratulation and welcome to AT&T!