Job Details
Job Description
Core Duties & Responsibilities:
- Answer incoming customer calls and provide detailed information
- Participate in afternoon check-in of delivery teams
- Audit inventory parts for delivery teams
- Data entry on shipment tracking
- Provide support for tracking shipments and communication progress
- Maintain files in order and as outlined in the operations procedures and policy manual
- Consistently monitor e-mail requests and provide detailed information in a timely fashion
- Regular and dependable attendance
- Other duties as assigned
Qualifications: - Demonstrated ability to carry out assignments to their completion and meet deadlines
- Ability to work well without direct supervision
- Desire for a long-term career with an industry leading company
- Ability to present and maintain a positive corporate image in a fast-paced environment
- Proactively establish and maintain effective working team relationships with all support departments
- Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
- Ability to perform general administrative duties; file, perform data entry, photocopies, etc.
- Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts
- Ability to handle heavy workload and work well under pressure
- Understanding of industry documents (bill of lading, master airway bills, TSA forms, etc.)
- High school diploma or GED equivalent
- Must maintain a clean and safe work environment
- Must be able to pass basic hazardous materials training
Skills: - The ideal candidate will possess a "can do" attitude with a "will do" work ethic
- Strong verbal and written communication skills
- Experience with AS400 operating systems is a plus
- Transportation industry knowledge and experience is a plus
- Forklift and general freight handling knowledge