Job Details
Vital Records Administrative Support Assistant"Follow your calling, Find your career"Salary Range: $20.00/hour- $23.75/hourThis is a non-exempt (hourly) positionPay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.About UsAt Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that "Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease".Come be a part of Mecklenburg County's Public Health department's vision to "assure the health and safety of our diverse and changing community today and for future generations."Position SummaryPerform routine administrative, clerical and technical work. This position, under general supervision, is responsible for general administrative functions of variety and specialization in a department.Essential Functions* Provide administrative support to internal departmental staff* Respond to inquiries and resolve administrative issues that may arise* Prepare written correspondence such as memos, forms and emails* Create, maintain, organize and enter information into databases and use various computer applications* Operate office equipment, fax machines, copiers, or phone systems and arrange for needed repairs* Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material* Operate mail systems and coordinate the flow of information, internally or externally* Schedule, confirm and maintain meetings, events, and schedules* Compose, type, and distribute information such as meeting notes, agendas, and general informationMinimum QualificationsExperience: Minimum of two years of administrative experienceEducation: High School Diploma or equivalentCombination of relevant education and relevant experience accepted?: YesLicenses and Certifications* May require a North Carolina or South Carolina Driver's License* May require an Annual Motor Vehicle Record (MVR) checkPreferred Qualifications* Notary of Public* Superior Customer Service experience* Experience working in fast paced environment* Experience handling cashKnowledge, Skills and AbilitiesKnowledge of* Administrative and clerical procedures and systems using various computer applications, managing files and records* Principles and processes for providing customer and employee services* Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammarSkills* Customer service* Coordination and organization* Judgment and decision making* Time managementAbilities* Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures* Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty* Building Trust: Interacting with others effectively to build confidence in one's intentions and those of the organization* Initiating Action: Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactive* Managing Work: Effectively managing work time and resources to ensure that duties are completed efficiently* Stress tolerance: Maintaining stable performance under pressure or opposition; handling stress in a professional manner acceptable to others and to the organizationComputer Skills* Data entry* Intermediate use in various computer applications.* Proficient in various computer applications including Microsoft Office SuiteReasonable Accommodations StatementTo accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.Disclaimer StatementThis is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.