Job Details
MAU is hiring a Customer Service Representative at GHCI in Harleyville, SC. As a Customer Service Representative, you will manage day-to-day contact with customers in an open environment, processing customer orders for Keystone and Giant Cement, communicating with carriers, dispatching trucks, as well as other administrative duties. This is a direct-hire opportunity.
Benefits Package:
- Health, dental, and vision insurance
- Paid vacation
- Paid holidays
- Paid time off
- 401k
- Opportunity for advancement
Shift Information:
- 1st shift, 8:00 AM 5:00 PM
Required Education and Experience:
- High school diploma or GED
General Requirements:
- Knowledge of computer systems, such as Microsoft Word, Excel, Teams, and SAP
- Ability to use multi-line phone systems, handling numerous calls throughout the day
Preferred Requirements:
- Experience with cement sales and dispatching of trucks
Essential Functions:
- Provide excellent customer service by taking orders and processing them in an efficient and timely manner
- Handle order entry administration duties
- Handle customers issues and communicate with other departments
- Coordinate shipments with transportation vendors
- Communicate with shipping departments on product availability, customer/salesman request, etc.
- Handle fast-paced office in an open environment
- Inventory control dealing with both plants and terminals
MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.
All Applicants must submit to background check and drug screening
Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position
EOE