Job Details
**Overview**
ABM is hiring an **_Airline Passenger Service Assistant_** in _our_ **_T. F. Green International Airport_** _._
**SHIFTS AVAILABLE: 4AM to 12:30 PM | 10AM to 6:30PM |3:30PM to 12 AM/CLOSE**
**FULLTIME | WEEKENDS REQUIRED**
+ MUST be available weekends and holidays.
+ Time and a half on Sundays and observed holidays.
**SALARY: $14/hr. plus tips**
+ _The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data._
**Benefit Information:**
+ ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (
**_Airline Passenger Service Assistant_** who provides extraordinary customer service are known to increase their earning potential between $25-$100 per week (example only).
Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable)
**Essential Functions**
+ At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than face-forward due to decline of the jetway ramp, etc.
+ Interact with passengers in a positive interpersonal way
+ Assist passengers in any way necessary to provide professional passenger relations (i.e. providing directions, assisting with flight information, and helping with any out-of-the-ordinary circumstances like delayed flights)
+ Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes
**Primary Duties and Responsibilities:**
+ Safely transport passengers from gate-to-gate, curb-to-curb, or gate-to-curb dependent upon whether an in-terminal plan transfers, originating passenger or destination-arriving passenger.
+ At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than face-forward due to decline of the jetway ramp, etc...)
+ Assist passengers at baggage claim as may be necessary
+ Dependent upon airport, coordinate with dispatcher for assignments
+ Coordinate with gate agents any wheelchair assisted passengers who will need gate agent assistance at time of boarding to board the aircraft
+ Interact with passengers in a positively interpersonal way
+ Assist passengers in any way necessary relative to professional passenger relations (i.e., providing directions, assisting with flight information, and any out-of-the-ordinary circumstances like delayed flights, etc...)
+ Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes
+ Complete thorough Incident Reports for any accidents or any out-of-the-ordinary events while transporting a passenger.
**Qualifications:**
+ Must be 18 years of age or older
+ Wheelchair experience a plus
+ Customer Service Experience
+ 1 yr. of similar work experience
+ Must meet all requirements to receive approval for working in specific ATS environments (if applicable)
REQNUMBER: 84666
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.