Slot Ambassador - Circus Circus LV LLC

Specific Job Functions:

Market and recruit new guests to property
Establish and maintain a professional relationship with repeat guests to the property
Research and evaluate guest accounts using Players Club and /or other software programs
Issue guest complimentary items in accordance with departmental and property standards
Research and resolve guest issues effectively and professionally
Protect the confidentiality of Company documents and files under immediate control
Greet guests, answer questions and be an informational resource regarding guest inquiries
Monitor assigned area and attend to guest's needs including jackpot payments, providing a comfortable experience for guests by answering basic property questions, provide information regarding rooms, restaurants and entertainment for the guests
Perform minor machine repairs
Accurately maintain a Cash Pouch involving Company funds
Verify and ID guests to ensure players are of the legal gaming age
Provide guests with Players Club information and solicit new members
Assist guests with inquiries and problems regarding Players Club and the Casino
Promptly answer in-bound telephone calls
Assist guests and Casino Hosts with requests in a professional and timely manner
Keep up to date on Slot Marketing activities and events at the property
Input player information into the Players Club system
Maintain a positive and friendly attitude toward guests as well as other employees
Perform all duties as deemed necessary for the success of the department

Responsibilities/Qualifications:

Gaming experience preferred
Must have strong organizational skill
Ability to handle and cope with stress well and remain calm under pressure a must
Must have, or be able to obtain, Gaming Registration
A working knowledge of basic computer systems and Casino systems preferred
Excellent public relations, communication and speaking skills
Professional appearance and demeanor a must

Circus Circus LV LLC

05/04/2024

Las Vegas,NV