Job Details
Job Description:
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence
Responsibilities:
Profit Maximization
- Achieve area sales and profit goals.
- Drive shrink reduction and protect company assets
- Detect, investigate and resolve internal and external fraudulent activity and inaccuracies.
- Collaborate with business partners to solve problems and drive results.
Operational Execution
- Validate store execution of Loss Prevention programs and partner to resolve opportunities.
- Support the effective rollout of Loss Prevention initiatives.
- Develop and maintain knowledge of Loss Prevention industry and practices.
- Is a subject matter expert in company policies and operational processes and their impact on the business.
Talent Optimization
- Attract high quality talent and support partners with the development of store teams.
- Train, model and coach store teams on Loss Prevention and Safety programs.
- Champion a culture of integrity, trust, and support.
- Promote organizational initiatives and align team with vision and purpose.
Customer Experience
- Ensure stores are safe and secure.
- Build and develop effective partnerships with internal and external customers.
- Support internal customer needs with a sense of urgency.
- Protect and prioritize an in-stock, priced-right and helpful Shopping Experience.
Success Drivers:
Drive for Results
- Uses data to set priorities and translates goals into action plans
- Consistently pushes self and others for results; eliminates roadblocks
- Manages internal and external communications
Building High Performance Teams
- Supports the attraction and retention of the right talent
- Trains, coaches and provides feedback
- Develops team and positions them for growth
Customer Focus
- Acts with customers in mind
- Understands and teaches how operational execution directly affects the customer experience
- Establishes and maintains relationships with customers and Associates through respectful and effective communication
- Is dedicated to meeting the expectations and requirements of internal and external customers
Managing Vision and Purpose
- Makes the company vision sharable by everyone
- Can inspire and motivate entire units
- Is forward-looking and talks beyond today
Interpersonal Savvy
- Relates well to all kinds of people inside and outside of the organization
- Builds constructive and effective relationships
- Builds appropriate rapport
Planning and Priority Setting
- Quickly zeros in on the critical few and puts the trivial many aside
- Spends time and the time of others on what is important
- Sets objectives and goals and translates into concrete steps for action
Qualifications:
Experience
- Minimum of five years experience in Loss Prevention and multi-unit leadership
Education
- Bachelors/Associates Degree preferred or High School graduate/Equivalent, Wicklander-Zulawski interviewing certification preferred.
Physical Requirements
- Ability to communicate with customers and associates.
- Requires travel over a large geographical area and standing and moving for an entire shift.
Availability
- Ability to work a flexible schedule, including evenings, overnight shifts and weekends as necessary to meet the needs of the business.
- Regular travel is required.
- Regular attendance is an essential function of the job
About Harbor Freight Tools
We re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.
The anticipated salary range for this position is $80,400 $120,600 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term, long-term disability and car allowance. Eligible Associates are able to enroll in our company s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.