Job Details
About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.
What we offer: AKAM is proud to be Great Place to Work-Certified . Learn more about our company by visiting akam.com. Our benefits include several healthcare, dental and vision options, a retirement program, paid time off plans, 11 paid holidays per year, educational reimbursement, transportation discount purchase programs, service and performance awards in addition to various social and recreational activities.
About the job: Onsite Property Manager for Homeowners Association (HOA)
1,1000+Homes
Position Overview:
The Onsite Property Manager for the Homeowners Association plays a pivotal role in overseeing the daily operations and management of the community. This individual serves as the primary point of contact for homeowners, board members, vendors, and other stakeholders. The position requires a combination of strong organizational, communication, and problem-solving skills, as well as a comprehensive understanding of HOA regulations and community management practices.
Key Responsibilities:
Administrative Duties:
- Maintain accurate records of homeowner information, correspondence, and financial transactions.
- Prepare and distribute notices, newsletters, meeting agendas, and other communications to homeowners and board members.
- Manage the association's budget, including collecting dues, paying bills, and coordinating with the board on financial matters.
- Ensure compliance with HOA bylaws, rules, and regulations.
Property Maintenance:
- Regularly inspect common areas, facilities, and amenities to ensure they are well-maintained and safe for residents.
- Coordinate with vendors and contractors for repairs, landscaping, and other maintenance needs.
- Respond promptly to homeowner maintenance requests and inquiries.
Board Support:
- Attend and facilitate board meetings, providing updates on community operations, finances, and projects.
- Assist the board in developing and implementing policies, projects, and long-term plans for the community.
- Serve as a liaison between the board, homeowners, committees, and external stakeholders.
Community Engagement:
- Foster a sense of community by organizing social events, committees, and volunteer opportunities.
- Address homeowner concerns and disputes in a professional and timely manner.
- Promote adherence to community guidelines and encourage active participation in HOA activities.
Legal and Regulatory Compliance:
- Stay informed about relevant laws, regulations, and industry best practices affecting HOA management.
- Work with legal counsel as needed to address compliance issues, enforce rules, and resolve disputes.
Qualifications:
- Bachelor's degree in business administration, property management, or a related field preferred.
- ( 5+years experience)
- Previous experience in property management, HOA management, or a similar role.
- Strong knowledge of HOA regulations, governing documents, and community association management principles.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in Microsoft Office and property management software.
- Ability to prioritize tasks, work independently, and handle multiple responsibilities simultaneously.
- Certification from a recognized professional association such as the Community Associations Institute (CAI) is a plus.
Job Type: Full-time
Benefits:
401(k)
Dental
Vision
Health
Paid time off
And more
AKAM, Inc., is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.