Job Details
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
Responsible for recruiting, developing and managing a team of product development engineers. Designs, implements and sustains engineering of Company's applications and services. Oversees full life cycle product development to include analysis and planning related to product development, launch and deployment. Acts as the interface to third party vendors from a business and engineering perspective with respect to requirements generation for meeting Company goals and with respect to licensable technology. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.
Job Description
The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.
The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.
About the Role:
The Senior Manager leads DNS Engineering & Operations, the team responsible for network-wide design and technical approach for Critical Network Services including DNS, NTP, etc. They serve as leadership for new product integration across Comcast's converged IP Network.
Skills & Experience We're Looking For:
- Proven experience leading teams responsible for running large-scale, high-availability infrastructure.
- Operational understanding of DNS, NTP, etc., including implementing, maintaining, and troubleshooting.
- Familiarity with Python or similar scripting/programming languages.
- Familiarity with system automation tools, such as Puppet, SaltStack, Chef or Ansible.
- Strong verbal and written communication skills.
- Strong attention to detail and a strong sense of caution.
What You'll Do:
- Demonstrates technical leadership and mentoring of others on the application of new technologies and system development methodologies.
- Manages department's performance, budget responsibilities, development of staff, resource planning and goal setting.
- Develops requirements to be used by the vendor community to develop solutions to meet Company application needs.
- Evaluates various architectural solutions and implementations.
- Identifies trends, services and/or capabilities that may be beneficial to various product offerings.
- Participates consultatively in the testing and certification process.
- Keeps current with technology developments in the industry.
- Establishes and maintains productive relationships with peer organizations and also equipment and software vendors.
- Participates in standards bodies and industry organizations.
- Examines new and existing projects, forecasts staffing requirements and reviews company goals to prepare a prioritized engineering plan and budget.
- Develops processes and procedures designed to minimize the impact of system outages.
- Becomes the catalyst for inter-departmental communications as it relates to outage management.
- Utilizes tactical and strategic approaches to design and new product introduction.
- Balances constraints and opportunities to drive engineering consensus for new product introduction and methodology.
- Routinely leads matrixed teams to ensure smooth introduction of new products.
- Assists in vendor selection process by assisting with RFP/RFI and evaluating vendor's technical solutions and architectures.
- Works with subject matter experts who drive vendor roadmaps to ensure designs are deployable and products migrate easily to future designs.
About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:
- Medical & Dental
- 401(k) Savings Plan
- Generous paid time off
- Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
- Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
- Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
Learn more at jobs.comcast.com/life-at-comcast/benefits
Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relative Work Experience
7-10 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.