Job Details
We are a leading global provider of high-quality biological specimens and value-added services. By combining technical expertise, exceptional customer service, and unparalleled access to biological specimens. Our mission is to provide high quality biological tissues, fluids, cell products, and services to our customers to further pharmaceutical research focused on bettering lives.
Our global team is made up of a diverse group of professionals committed to serving the needs of our 30,000 clients around the globe. Our culture s core values consist of respect, integrity, accountability, communication, and quality. We operate in a fast-paced environment that, while in operation for over 30 years, maintains an entrepreneurial spirit and a can do attitude.
Job Purpose
We are looking for an individual who is self-motivated and an independent thinker, willing to work within a close-knit team. The BioIVT family includes highly experienced scientists and internal sales support teams who are all focused on exceeding the company s business goals. The successful candidate will be expected to work closely with their new colleagues, keeping them involved in the complex support processes that this role demands. You will be fully trained to understand and promote our full range of products and related services.
In your daily activities you will be expected to establish a rapport with clients, learn to understand their technical and scientific requirements and, working with colleagues in sales and operations, offer them customised and creative solutions. The role will involve all aspects of client relationship management and scientific support; Strong organisational skills, an ability to multi-task and responsiveness to our clients and their needs will be vital components of the role.
Duties and responsibilities
- Responsible for achieving regional sales targets on a quarterly basis in accordance with the annual corporate sales plan.
- Help with the preparation of proposals in collaboration with your colleagues in operations.
- Negotiate complex business arrangements.
- Maintain and enhance the Company s value proposition and professional reputation by displaying the highest levels, of professionalism, competence, and personal integrity.
- Identify, develop, and maintain customer relationships for relevant accounts within the sales territory. These activities include lead generation, cold calling and prospecting, customer sales calls, appropriate telephone and email follow-up, and reporting.
- Create and implement appropriate strategies for developing key account business including the arrangement of specific promotions such as one-day table shows, national tradeshows, technical seminars, presentations etc.
- Conduct presentations to multi-functional customer groups, including scientists, quality, purchasing, and others as appropriate.
- Report to the Regional Business Development Director all relevant information relating to field activities, including customer feedback, competitive actions, etc.
- Maintain full technical knowledge and understanding of the Company s products and services on an on-going basis.
- Keep abreast of relevant scientific papers and publications associated with the application of the Company s products and services and other similar competitive products.
- Develop and maintain the customer data base for all relevant accounts within the sales region.
- Provide on a continuous basis, market feedback on the Company s competitiveness.
- Document all customer interactions in the appropriate contact management software.
- Develop and maintain a business plan to forecast and achieve sales goals
- Co-ordinate and communicate effectively with geographic business development management leaders in the US and EU to create an efficient sales-team matrix organizational structure
Qualifications
- Entrepreneurial and energetic with demonstrated ability to build and manage sales in the life science industry.
- Champions strong customer-service oriented culture
- Mutual respect, team orientation and matrix mentality
- Personal development-oriented culture self and team
- Excellent written and verbal communication skills
- Proficient with Microsoft Excel, Word, and Outlook
- Organizational skills with great attention to detail
- Problem solving skills
- Ability to effectively present information to customers, clients, and internal staff members
- Ability to participate in the selection and development of Sales Talent
- Conceptual thinker with capability to implement ideas that help support our clients needs.
- Able to articulate and understand Company products and services.
- A strong passion to understand customers complex needs and translate that into a product or service that fully responds to that need. A demonstrated ability to understand people and communicate clearly.
- Demonstrable teamworking skills within a complex commercial environment
- Organizational skills and attention to detail.
- Ability to interact with various settings/audiences.
- Results-oriented.
- BA/BS in science or business related field, plus 4 years commercial life science experience (microbiology, biology, chemistry or biochemistry preferred).
- Experience setting goals and managing by metrics
- At least 3 years sales or business development experience representing complex life science products and/or services to pharmaceutical, biotech and diagnostics companies.
- In depth knowledge and experience of the drug discovery process is critical to this role.
- Previous hands-on laboratory experience in the life sciences will also be an advantage.
- Ability to sit for long periods of time at a desk, driving a car, plus regular international air travel.
- Occasionally required to work evenings, weekends, and attend meetings out of territory.
- Requires local, regional travel, up to 60% of your time. Occasional International travel may be required.
- Ability to sit for long periods of time at a desk, driving a car, plus regular air travel.
We offer a comprehensive benefit package for eligible team members including medical, dental, vision, short-term/long-term disability, life insurance, hospital indemnity and accident insurance. We also offer a generous retirement plan with a company match. Eligible employees also enjoy competitive time-off policies. We are a collaborative environment that promotes growth from within. Enjoy company-sponsored events for the entire team!
We can t wait to work with you!
The Company is an AA/EEO/Veterans/Disabled Employer.
As the needs of the business change rapidly this role will change accordingly, therefore the content of this document should be viewed as guidelines which are subject to change.