Job Details
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Join our Active Network team as our new Project Manager!
As our Project Manager you will manage all aspects of projects or initiatives from initiation to delivery, so the projects are completed on time, with quality, and within budget. Design, communicate, and implement an operational plan for completing a project, and monitor progress and performance against it. Identify, resolve, or escalate issues in order to minimize delays. Facilitate and manage the analysis of project requirements, identify and understand the cost estimates, resources, and time required to complete the project(s), and ensue project goals and requirements are met within time, cost, and quality parameters. Acts as a liaison with other areas in the organization to secure specialized resources and contributions for the project. Conduct project meetings, and prepare regular reports to communicate the status of the project within and beyond the project team. Work with stakeholders and identify and establish priorities, allocate tasks, and coordinate project staff to meet project targets and milestones and ensures project is delivered to the internal and/or external client s satisfaction.
What Part Will You Play?
- Manages projects with a span of influence that typically require working within multiple business segments and/or across corporate shared service resources, such as Software Development, Information Security, IT Development, Customer Service and/or Training, etc. May manage projects, on an infrequent basis, with a span of influence that typically require collaborating and working across the enterprise.
- Works across internal functional areas and with external stakeholders, and may work across the enterprise and/or with third party vendors to deliver a new product or solution. May interact with internal and/or external senior and executive leadership teams in order to provide status update reports and to escalate issues that need senior or executive level attention, etc.
- Manages projects that typically require making complex customizations, such as creating a new module of functionality within an application or making an enhancement to an existing framework; may need to obtain alignment across the enterprise for the development of a new solution in which there may be no functional internal SME available in the enterprise and no existing road map may exist. May also manage projects involved in a solution in a new country or location.
- Manages project plans in which portions of the solution exist or the required solution may not exist, but there is a need for a complex modification to meet the business requirement.
- Manages and monitors time, scope, and cost for the project based on the identified requirements. Not only identifies issues, but also anticipates issues that need escalation; may escalate issues to the senior or executive leadership team, but is competent to solve most issues.
- Collaborates, negotiates, and manages issues to resolution. Conducts conflict management with all levels internal and/or external stakeholders as requirements are identified, various issues arise, scope changes are requested, etc.; may conduct multiple iterations of feasibility analysis and have further communication which includes negotiation, conflict resolution, and problem-solving with internal and external stakeholders due to projects having the potential for varied and complex scope change(s).
- Gathers project sizing information from appropriate teams, and ensures all projects are properly and accurately estimated and timely billed; monitors and tracks to the budget; acts as a mentor to less experienced project managers to assist with the financial responsibility of the job. May oversee the creation and monitoring of budgets and challenges them as necessary; monitors billing performance against targets, deploying action plans to address any negative variances.
- Completes and reviews monthly reports for all projects assigned, and provides feedback and recommendations regarding project budgets; identifies opportunities to increase project revenue through the provision of value added services (e.g., consultancy, test support, etc.) and to lower the cost of delivery to optimize the project team s productivity. May contribute to the annual budget forecasting process and manage and monitor the budget; supports the quarterly re-forecasting process.
- Has the authority to make decisions outside of established processes, methodologies, etc. that impact the project s delivery; influences the decisions of other members on project team, and mentors less experienced team members regarding decision making activities
- Collaborates with internal departments, such as Legal, Procurement, and Finance, as needed, to manage the budgeting and contractual responsibilities and any associated impacts; mentors less experienced project managers with working with other internal resources
- Mentors and may guide less experienced project managers with the creation and management of project plans.
What Are We Looking For in This Role?
Minimum Qualifications
- Bachelor's Degree
- Relevant Experience or Degree in: No designated field; or equivalent training and/or work experience in lieu of a degree
- Typically Minimum 3+ Years Relevant Exp
Preferred Qualifications
- Project Management Professional (PMP) or equivalent
What Are Our Desired Skills and Capabilities?
- Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review).
- Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
- Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).
- Industry knowledge - has specialized deep and broad level of expertise and knowledge of the industry to manage projects, anticipate issues, and adapt project deliverables as time, resources, and scope elements change
- Project Management - has a specialized deep and broad level of expertise regarding project management methodologies
- Client's (internal or external) business knowledge - has a specialized deep and broad level of the client s business
About ACTIVE:
ACTIVE Network is on a mission to make the world a more active place by connecting people to the things they love, want and need to do. Our SaaS technology platform offers intelligent and intuitive registration, secure payment processing, insightful data and services to help organizers drive increased participation and revenue while streamlining administration. We also engage over 13M participants on behalf of over 27,000 organizers through our global marketplace for activities and events. The partnerships and data insights achieved through our diverse customer base fuel innovations and allow us to deliver best-in-class solutions. The markets we serve include: Race and Events, University Athletics and Programs, Camp and Classes, Swim Programs, YMCA Management, Park & Recreation Management, and more. Founded in 1999, ACTIVE Network is headquartered in Dallas, Texas, with offices throughout North America, Europe, and Asia. We are part of Global Payments Inc.(NYSE: GPN), which has been delivering innovative payment solutions for over 50 years. For more information, please visit ACTIVEnetwork.com.
At Global Payments our vision is to be Champions of Inclusion. We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.