Job Details
Job Type
Part-time
Description
Receptionist - Clinic
I. Job Summary / Job Purpose
Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
II. Key Responsibilities
- Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guideline.
- Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
- Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepare charts for patient appointments making sure all necessary information is complete.
- Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
- Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
- Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
- Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent required.
b. Experience (required and preferred):
- 0 1 year healthcare experience preferred.
VI. Disclaimers
- This job description reflects EngageMEDs assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
- Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.