Job Details
Looking for a new role in Becker, MN? Check out this opportunity! Dahl Consulting is currently partnering with a leading company in the marketing industry. We work one-on-one with great candidates to help connect them with employment opportunities. This company is hiring a Customer Service Representative for a permanent role! Interested? Get more details below!
- Worksite Location: Becker, MN
Customer Service Representative Job Summary
In this position, you will be responsible for representing the company, our loyalty rewards programs, and manufacturers to foodservice operators. You will be working with cross-functional teams, referencing internal resources, and generating data for our clients and programs.
What you will do as the Customer Service Representative:
- Represent clients and programs in a positive and professional manner
- Carry out operational day-to-day tasks for client programs and projects by understanding customer goals and strategies
- Work with internal resources to meet client objectives and deadlines
- Accurately enter data, transaction processing, and database updates
- Increase participation in our programs
- Inbound and outbound phone and email correspondence to educate food service operators about our services, tools, and programs
What you will bring to the role as the Customer Service Representative:
- 1-2+ years of customer service or order processing experience preferred but not required
- Proficient with Microsoft Office 365
- Ability to meet deadlines, manage multiple projects, and work independently and as part of a team
- Ability to multitask and change direction quickly to accommodate changing business needs
- Excellent verbal and written communication skills
- Friendly, courteous, and professional demeanor in person, on the phone, and via email with the internal team and with clients
- Dedication to customer service principles and maintaining relationships