Community Support Representative- ENTRY LEVEL - Daily Customer Engagement

Job Details

We need an entry-level Community Support Representative! to join their team on a full-time basis. The primary responsibilities of this role include leading the division, managing and supervising all aspects of an Outreach Program, and the client relationship, as well as growing the agency with new business. The successful candidate will demonstrate expertise in communications, and the ability to think one step ahead of clients to exceed needs.

Community Support Representative Responsibilities:

Manage the execution of marketing programs as well as assume direct responsibility for the quality of work
Provide strategic counsel to clients and account team
Anticipate clients' strategic needs, both long and short term
Plan and run strategic client meetings
Consistently offer value and add counsel
Function as the main contact for client accounts OR communicate with clients at the senior level to build and maintain relationships
Retain and develop current accounts to increase revenue
Supervise account staff in their daily activities, provide structure and instruction for balancing their workloads
Motivate, mentor, and guide the professional development of staff
Assume fiscal responsibility for division, accounts, and team
Actively participate and guide the operations and future course of division and agency

Daily Customer Engagement

05/01/2024

Washington,DC