Job Details
Job DetailsJob LocationChevy Chase - Chevy Chase, MDPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageRoad WarriorJob ShiftDayDescriptionJOB TITLE: Physical Therapy Aide Floater**4 Day Work Week, Free Parking**GENERAL SUMMARY OF DUTIES:Performs office maintenance tasks including scheduling appointments, verifying insurance information, outside physician signature tracking, Medicare usage tracking, mailing, data entry and other duties assigned by the Director of RehabilitationPrepares patients and equipment for treatment as directed by the physical therapists/physical therapist assistants and in accordance with department standards and the State of Maryland Board of Physical Therapy Examiners or the DC Board of Physical TherapyInstructs patients in proper exercise technique, under the supervision of a physical therapist SUPERVISION RECEIVED:Reports directly to the Director/Assistant Director of Rehabilitation or to another PT if the Director/Assistant Director of Rehabilitation is not presentSUPERVISION EXERCISED:NoneTYPICAL PHYSICAL DEMANDS:Requires full range of motion including handling and assisting patients, manual and finger dexterity, and eye-hand coordinationRequires normal visual acuity and hearingRequires prolonged sitting and standing for periods of time as well as bending and stoopingFrequent walking, standing, bending and pullingRequires basic organizational, clerical, computer skills and basic interpersonal skills to communicate with patients, families and staffRequires ability to push/pull, lift, or move equipment and physically assist patients with direction and guidance from the therapy clinician TYPICAL WORKING CONDITIONS:Exposure to diseases and other conditions common in a clinic environmentEXAMPLES OF DUTIES:(This list may not include all of the duties assigned as different clinics may have varying responsibilities for aides)DAILY DUTIES:Bring patients back after check-in for therapyAssist patients with their therapeutic exercisesBreak down and clean work stationRetrieve messages left on system overnight and e-mailAnswer phones appropriately and take messages when neededCreate and distribute home exercise programs to patients, per direction of therapist.Produce and total fee tickets/transfer them to the transaction logComplete all financial transactions and processes regarding patient payment and processingSchedule patientsInsurance verificationSet up patients for treatment and/or on various modalities (i.e. heat, traction, etc)Organize, file, and pull chartsFollow up on missed patient visitsMedicare trackingCheck in patients and collect co-pays/balancesEnter patient information electronically in NextGenFax all necessary documentsMake copies of schedules for the therapy cliniciansAnswer incoming calls, schedule appointmentsScan/file electronic documentsSupervise patients and manage patient flow throughout the cliniEvaluation/Re-evaluation signature tracking from outside physiciansRetrieve and deliver mail/interoffice envelopesAssess clinicians' schedules daily to ensure full patient schedulingRefill supplies in the clinic/treatment rooms/bathroomsProvide new patient with new patient forms package including registration demographic, welcome letter, financial policy, pain questionnaire, internet form, medicare letter (if necessary), CRISP opt-out, authorization to leave messages form, HIPAA forms, and all other appropriate paperworkAssist Front Office Coordinator, and other Rehabilitation Aides in their duties when necessary.Straighten and maintain waiting room area (i.e: magazines, information sheets)Other Duties as Assigned: The assignment of duties to employees is not limited to the content of this job description. Other tasks and assignments may be related to the work usually assigned to the employee, but in some circumstances may be completely unrelated.WEEKLY DUTIES:Order suppliesClean and disinfect the entire clinic and all equipmentMONTHLY DUTIES:Clean the hydrocollatorOther duties/projects as assigned by the Director/Assistant Director of RehabilitationPurge old/discharge charts and return them to the individual therapists' inboxesYEARLY DUTIES:1. Perform internal audits of policies and practices as directed by the Director/Assistant Director of Rehabilitation, or the Executive Director of RehabilitationPERFORMANCE REQUIREMENTS:Knowledge, Skills and AbilitiesBasic computer skillsKnowledge of patient insurance verification proceduresKnowledge of basic medical terminologyKnowledge of the State of Maryland PT Aide regulations (Title 10.38.04) defining the role of the PT Aide and the Guidelines Summary for PT Aides (DC regulations when appropriate Title 17.67.12)Knowledge of medical equipment and instrumentsKnowledge of common safety hazards and precautions to establish a safe work environmentSkill in establishing and maintaining effective working relationships with patients, other staff, and the publicly.Ability to communicate clearly both orally and in writingAbility to make good use of body mechanics and follow safety regulationsCOMPLIANCE:Follow compliance requirements mandated by HFCA, Medicare and all other ARA contracted carriers; This should include a working knowledge of the accountability of others within the practice as wellKnowledge of financial and coding practices necessary to ensure the accurate submission of charges for services rendered in accordance with all federal, state and local regulationsKnowledge of all applicable regulations regarding billing and collection activitiesFollow guidelines for maintaining patient confidentialityDemonstrate a strong commitment to honest and responsible corporate conductIdentify, report and/or prevent any fraudulent or unethical behaviorInitiate notification to management if inappropriate behavior is observed within the organizationFollow electronic security protocols including not using company computers for non- business purposes and not using cell phones during work hours HIPAA Minimum-Necessary Access to PHIThe responsibilities associated with this position allow access to the computer role of PT/OAC only. We are committed to enforcing minimum-necessary access to our patients' PHI by limiting the uses and disclosures of this information within our practice. In order for this employee to carry out his/her TPO (treatment, payment, and healthcare operations) in a manner that best serves our patients, the employee needs access the aforementioned computer role. Role descriptions are explicitly defined in our HIPAA manual. Access to computer information is password protected. Upon termination of an employee, his/her password will be deleted from the system.EDUCATION:High School Diploma or GEDEXPERIENCE:Experience is preferred, but on-the-job training availableDISCLAIMER:The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated withthe job. It is intended to be an accurate reflection of the general nature and level of the job.