Job Details
Meeting Room support Level 1
This position assists staff with technical support includes technical assist on setting up meeting bridge ,telephonic issues ,port issues ,projector
Managing a high quality, customer focused Executive/Conference room service, providing enhanced support to over 30 state-of-the art rooms
Completing regular housekeeping checks throughout the Executive/Conference rooms to deliver a seamless meeting room experience to all internal and external users
Ensuring the rooms are managed to a high standard
Liaising closely with the catering, IT, engineering and property management teams and provide the service support required
Setting and re-setting of conference and meeting rooms in a timely fashion
Being the first point of contact for all room issues, providing timely response and coordination of remedial work
Reporting faults immediately through the facilities response centre or supervisor as appropriate
Advising users on meeting room availability and suitability by using the On-Line Room Booking System
The coordination of all meeting room bookings
Controlling entry and exit of visitors and employees, ensuring that any security procedures are followed
Greeting visitors in a polite, friendly and professional manner
Maintaining an accurate visitor's log
Maintaining awareness of the client business
Answering telephone calls within the specified response time
The successful candidate for this role will have:
A high degree of attention to detail and the ability to work under pressure
Experience of being discreet when working with confidentiality and sensitive data
Excellent communication skills
Good customer service and communication skills
The ability to demonstrate great team work