bilingual intake screener

Job Details

CLA has an immediate need for an experienced bilingual intake screener for a public interest organization located in Columbia, SC. The intake screener prescreens applicants for eligibility, refers applicants to non-legal available resources, translates, and performs other administrative work and assignments under the supervision and guidance of the managing attorney.

Sample Job Responsibilities:

• Help applicants determine eligibility for public interest firm s assistance
• Familiarity with available resources (after training) and able to point callers in the correct direction
• Daily and constant interaction with clients and potential clients of the organization
• Translations as necessary
• Other administrative work as necessary
• Demonstrate empathy with clients from all backgrounds

Minimum and Additional Qualifications:

• A high school diploma or G.E.D. equivalent
• Prefer an associate Degree or certificate from a paralegal program
• A minimum of 1-2 years of experience working in a call center or customer service environment
• Experience with data entry and word-processing
• Proficient with Microsoft Office 2016 and Microsoft Office 365
• Must have excellent oral, written, and presentation communication skills
• Able to work in a fast-paced position
• High attention to detail and level of accuracy
• Fully proficient in spoken and written English & Spanish

The organization provides a competitive salary, benefits, and student loan repayment assistance! This is a great opportunity to work with an excellent team making a difference in South Carolina!

All resumes are held in strict confidence.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization

 Carolina Legal Associates

 05/02/2024

 All cities,SC