Job Details
Customer Service Representative (CSR) Job Details Job Location Jump Start-20 - Mulvane, KS Position Type Full-Time/Part-Time Salary Range $12.50 - $15.00 Hourly Job Shift Any Job Category Retail Description **Looking for a new career!! Come join our team!! We offer competitive pay, up to $15.00 per hour!! Great benefits and a fun work atmosphere!!**
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**Job Summary:**
The Customer Service Representative (CSR) will greet & assist customers with purchasing merchandise, while maintaining store stock and cleanliness.
Duties and Responsibilities:
* Vendor check ins & invoicing
* Greets and interacts with customers
* Consults with customers to understand their needs and preferences related to merchandise
* Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs
* Answers customers questions about merchandise
* Assists customers with purchase decisions
* Retrieves merchandise from sales floor, stock room, or other inventory locations
* Collects payment using the store point of sale system.
* Maintains store interior and exterior cleanliness
* Performs other duties as assigned.
* Maintains cleanliness of gas bay/ pumps & parking lot/grass island(s)
* Maintain safety of store and pumps
* Understands gas spill cleanup procedures
* Cover call ins until relief is found
Qualifications **Required Skills/Abilities:**
* Excellent verbal communication skills.
* Excellent active listening skills.
* Excellent sales and customer service skills.
* Extensive knowledge of the merchandise sold.
* Ability to anticipate customers needs.
* Ability to recommend merchandise to customers.
* Ability to operate or to quickly learn the stores point-of-sale system.
* Ability to manage time accordingly
**Education and Experience:**
* High school diploma or equivalent preferred.
* Previous retail experience preferred.
* On-the-job training provided.
**Physical Requirements:**
* Prolonged periods of standing and walking throughout the retail space.
* Must be able to lift up to 75 pounds at times.
* Must be able to bend, kneel, stoop, twist, reach above head & below knees, squat and safely climb a ladder/step stool