Job Details
COMPANY OVERVIEW:
RMA is a growing national provider of testing, inspection, and certification services that support innovation in new product development, quality assurance, for project delivery, and engineered solutions for asset management. We are passionate about contributing to the sustainable development of the communities we serve. We are a national firm with a global reach serving national and international clients from 30+ offices located in 10 states and are ranked on ENR s Top 500 list alongside the nation s top firms. With a 60-year history, RMA has a passion for high-end services, constant innovation, and investment in the development of world-class laboratory facilities, and interactive management technologies. Each member of our staff is committed to service, innovation, and the success of our clients.
POSITION OVERVIEW:
RMA Companies, an Engineering News Record Top 500 company, is seeking an experienced Dispatcher with at least 5 years of experience to join our Engineering & Inspection Dispatch Team in our Sacramento-area office. Duties and responsibilities require coordinating field staffing needs of inspectors and technicians with our Field Supervisors/Operations Manager; maintaining consistent detail and follow-up to dispatch requests for services to our firm's clients and various project locations throughout Northern California; having a knowledge of geographical areas to ensure efficient assignments to multiple locations/requests; organizing dispatch requests per staffing availability while confirming with Field Supervisor/Operations Manager; maintaining and composing detailed dispatches to field personnel to ensure "right time/right place/right scope of work" and other pertinent information; and maintaining professional, polite, and accurate responses to client and vendor calls as well as emails.
The qualified candidate for this position will possess prior construction industry experience, a clean DMV for occasional driving either with a company vehicle or personal vehicle (reimbursed), and MSN Office/Outlook experience and fluency with Excel spreadsheets, Word documents, email composition, and other computer skills as required.
This is an in person position with mandatory overtime, required during peak seasonal hours and a basic understanding of office teamwork and operations function is essential.
We are an Equal Opportunity Employer. This Company is dedicated to both the letter and the spirit of the equal opportunity employment laws. All applicants and all employees will be evaluated on the basis of their ability, competence, and performance of the essential functions of their positions. There will be no discrimination on the basis of race, sex, national origin, religion, age 40 and over, disability, sexual orientation, marital status, or any other classification which may be protected by federal, state, or local laws. In compliance with the Americans with Disabilities Act, we specifically offer equal opportunity for all employees or job applicants who may have a physical or mental disability. Such persons will be hired on the basis of their ability to perform the essential functions of the job in question. Likewise, their work will be evaluated on their performance of these essential functions. We will offer reasonable accommodation to individuals with disabilities, to the extent that Company resources allow without undue hardship. As part of our equal employment policy, there will be no wage differentials based on gender, between men and women employed in the same establishment, on jobs that require equal skill, effort, and responsibility, and which are performed under similar working conditions.