Technical Analyst


Job Details

Job Description

Job Description

Company Profile:At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something

big , together.

We foster a culture built on five core values:

Generosity First, Always:

We lead with kindness. Our best work happens when we act in service of others.Constant Curiosity:

We are eager to learn, grow, and explore beyond the obvious.Act with Agility:

We welcome change; it s the only constant. We embrace, adjust, adapt.Passion for Positivity:

We greet each day with warmth and possibility.Collective Ambition:

We have high aspirations that are achieved when we work together with a shared purpose.

Technical Analyst:As we continue to expand our operations and embrace technological advancements, we are seeking a highly skilled and experienced Technical Analyst to join our dynamic team.

Successful candidates possess the demonstrated ability to connect technology and business including the evaluation complex business and technical requirements.

We value teamwork and independence. Ideal candidates will have a background in technology and business product team partnerships.What You ll Do:

Gather requirements, analyze issues and provide recommendationsManage timeline expectations within and across teams, deliver on our responsibilities accordinglyGather and assess back of house business requirements, lead requirements and implement the development of effective business solutionsHelp implement best practices for scalability, supportability, ease of maintenance and system performanceIdentify, track, report on and resolve technology issues in timely manner including root cause analysisEscalate issues in a timely manner and provide communication to the appropriate channelsProvide support for escalations issues and track issues using ticketing systemAbide by policies and procedures that support the service mindsetManage timeline expectations within and across teams, deliver on our responsibilities accordinglyEarn the trust of Team Members and Managers by consistently embracing CAVA s valuesShow discipline in bringing consistent performance, communication, and attitude to the job every dayActively contribute to your department in order to complete tasks and meet company goalsRecognize the emotional stake each Team Member has in personal and organizational success of this business

The Qualifications:

2-5 years working with cross-functional teams providing technical analysis and evaluation of technology needs for the business.Several years of experience working with vendors and serving as a liaison to the businessExperience with gathering requirements, interviewing stakeholders, observation, working with developers, implementation, and delivery.

Work in a detail-oriented mindset, time sensitive, self-directed waySkilled at creating documentation around analysis, and issues Experience at providing communication to internal and external stakeholdersHave exceptional analytical and problem-solving skills that result in efficiencies that drive business and technical efficienciesAbility to communicate to technical and non-technical audiences and at all levels of the organizationEstablish and maintain documentation that serves as a reference for the broader organizationSkilled at prioritizing needs and escalations with an understanding of the impact to the organizationUtilize Jira and other tools to track issuesOccasional travel as requiredExperience in Restaurant or Retail environment preferred

Physical Requirements:

Ability to maintain stationary position to be able to operate a computer and other office equipmentMust be able to identify, analyze and assess detailsFor certain positions, must be able to occasionally move or transport items up to 50 poundsAbility to communicate with others and exchange information accurately and effectivelyConstantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicableAbility to work in a constant state of alertness and in a safe manner

What we offer:

Competitive salary, plus bonus and long-term incentives*Early Wage Access!Unlimited PTO, paid parental leave, plus paid opportunities to give back to the communityHealth, Dental, Vision, Telemedicine, Pet Insurance plus more!401k enrollment with CAVA contributionCompany-paid STD, LTD, Life and AD&D coverage for salaried positions*Free CAVA foodCasual work environmentThe opportunity to be on the ground floor of a rapidly growing brand

*Indicates qualifying eligible positions only

CAVA Joining A culture, not a concept

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

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 CAVA

 05/03/2024

 Washington,DC