Job Details
**Location:** Millbury, MA
**Type of Employment:** Full Time United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. United Ag & Turf NE serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf NE strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.
**Purpose:**
Selling service parts, bulk fluids, attachments, and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.
**Responsibilities:**
* Quickly establish rapport and relationship with customers
* Provides quality customer experience through knowledge, use of systems, and process execution
* Provides parts recommendations including alternatives that meet customers needs
* Fulfills online orders in timely manner and places in will call area
* Effective use of computer applications including Sales Manual, JD Parts, Parts Expert, JD Point, PartsAdvisor, barcode system and Dealer Business System
* Supplies Service Technicians with parts as required
* Assists with preparing and maintaining professional showroom image and merchandise displays
* Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead
* Assists in keeping parts department clean and orderly
* Assists in maintaining all departmental tools and equipment in good working order
* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
* Ensure that companys reputation and image in the community is consistent with company Core Values
* Safely operate a forklift and other related equipment as needed
**Experience, Education, Skills and Knowledge:**
* High School diploma or equivalent experience
* Ability to connect with customers, maintain professional image, establish rapport
* Understands basic selling processes
* Basic data entry/keyboarding skills and experience utilizing basic computer programs, for example Microsoft based products
* Experience working both independently and in team settings
* Physical ability to lift items weighing up to 75 lbs.
* Highly developed interpersonal, organizational and communication skills
* Basic parts and machinery knowledge
**Benefits include:**
* Competitive Salary
* Incentive plans
* 401K Match
* Health Benefits
* Paid Holidays and Paid Time Off