Job Details
This position is responsible for the collection of customer receivables and following up on past dues accounts including the resolution of deductions.
Essential Duties and Responsibilities
Submit invoices to customer portals timely
Follow-up on invoices submitted to a portal and ensure they have been accepted for payment
Report issues to management at the time they occur
Review aging report for assigned accounts, send statements and report weekly to management
Research deductions and obtain information from customer
Post payments in SAP to customer accounts send follow-up to customer on deductions taken
Process credit card payments
Collect customer payments in accordance with payment due dates.
Work closely with internal and external contacts
Special projects as assigned