Senior Investigator


Job Details

Summary

This position is located at Consumer Financial Protection Bureau, ENFORCEMENT. As a Senior Investigator, you will develop and present information required to support civil and administrative enforcement actions brought by the Bureau.

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency

U.S Citizens or U.S. Nationals;No prior federal experience is required.

Duties

As a Senior Investigator, you will:
  • Lead and conduct very complex investigatory initiatives, including forensic analysis, for highly complex and significant investigations related to suspected violations of federal consumer financial protections laws and regulations for which there may be few, if any, established criteria across a broad range of financial products and services involving national financial institutions that affect a large number of consumers.
  • Provide subject matter expertise regarding investigational approaches and techniques in order to inform complex investigatory actions and litigation that can cause changes in business practices of large important institutions. This subject-matter expertise may include (a) operations of financial institution; (b) financial institution products and services; (c) complex and novel financial transactions, including digital assets and cryptocurrencies; (d) illegal finance typologies and methods; (e) consumer financial risks. Unlawful activity may include, but is not limited to, that related to money unfair, deceptive, and abusive acts or practices and discrimination in the consumer financial marketplace.
  • Develop and prepare independent investigative findings, conclusions, and recommendations in furtherance of very complex investigations that can cause changes in business practices of large important institutions. Present findings to Enforcement attorneys and management. Prepare graphs and charts including complex financial data in support of presentations. Draft, review, and edit evidentiary records and decisional memos for multiple stakeholders. Provide litigation support, including preparation of declarations and exhibits for use in trials and administrative hearings. Represent the Bureau and provides testimony as needed during the course of depositions, hearings, and trials.
  • Develop policies and procedures for Enforcement's investigatory initiatives. Review instructions, regulations, standard operating procedures, staff actions, federal laws, proposed policies, and amendments to statutes to ensure integration and compliance with applicable laws and Enforcement goals. Advise Enforcement case teams and leadership on aspects of law enforcement and intelligence community-derived, financial, and other sources of information used to supplement and enhance Enforcement initiatives. Interpret relevant ambiguous policy statements to use as a guide on investigations. Interpret policy promulgated by senior Bureau management and determines their effect on investigations. Provide recommendations for new systems, methods, or projects in coordination with Bureau and Enforcement priorities.
Requirements

Conditions of Employment

This opportunity is also open to Status Candidates under Announcement 24-CFPB-125-MP. Please refer to that announcement for details on open period, eligibility, and how to apply.

Key Requirements:
  • Must be U.S. Citizen or U.S. National
  • A one year probationary period may be required.
  • Public Trust - Background Investigation will be required.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • Obtain and use a Government-issued charge card for business-related travel.
Qualifications

Applicants must meet the following requirements by the closing date of this announcement.

Specialized Experience: For the CN-60, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the CN-53 grade level in the Federal service. (For qualification purposes, the CN-53 is broadly equivalent to the GS-13). Specialized Experience for this position includes:
  • Addressing and resolving allegations under investigation; AND
  • Interviewing potential subjects and third party witnesses; AND
  • Examining, analyzing, and collecting evidence, and preserving its chain-of-custody; AND
  • Utilizing investigative techniques to validate information and establish interrelationships of facts and evidence; AND
  • Investigate sensitive or complex issues involving alleged or suspected offenses of laws and regulations pertaining to financial services and consumer protection.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your rsum.

Education

This job does not have an education qualification requirement.

Additional information

OTHER INFORMATION:
  • We may select from this announcement or any other source to fill one or more vacancies.
  • This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau
  • This is a bargaining unit position. The Union that represents CFPB employees is the National Treasury Employees Union ("NTEU"), Local Chapter 335.
  • We offer opportunities for telework.
  • We offer opportunities for flexible work schedules.
  • Bureau employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at www.oge.gov. In addition, employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Consumer Financial Protection Bureau (5 CFR 9401), which, among other things, prohibit an employee or the employee's spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by the Bureau. Regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the Bureau ethics regulations and a summary of the regulations at www.consumerfinance.gov. Questions regarding these requirements and prohibitions should be directed to the Bureau Ethics Office at ...@cfpb.gov.
CFPB uses an experience-based process to set pay for employees. Experience is evaluated and credited using the employee's rsum. To ensure that all of your prior work experience (e.g., internships, volunteer work, details, part-time, self-employment, secondary jobs, etc.) is considered and accounted for, please ensure that your rsum covers the following:
  • your entire work history with specific start and end dates (MM-DD-YYYY) provided for each listed position
  • hours worked per week for each position
  • degrees and the dates conferred (MM-YYYY)
Part-time experience will be credited pro-rata based on a 40-hour work week, while work of 32 hours or more will be rounded up to full-time experience. If you have multiple positions that have overlapping start and/or end dates, only 40 hours of experience will be credited for a given work week. Refer to Resume Tips for more information on how to submit a comprehensive rsum. See information on our base pay ranges and salary structure.

Our comprehensive benefits are among the most generous in the federal government. They include:- Challenging and rewarding work benefiting American consumers - Opportunities for development and advancement- Comprehensive Federal health, vision, dental, life, and long-term care insurance programs- Learn more about Federal benefits programs at:
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your rsum, responses to the online questions, and required supporting documents. Please be sure that your rsum includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your rsum may result in a "not qualified" determination.

Qualifications and Rating: If you meet the eligibility and specialized experience requirements, you will be required to participate in an assessment exercise to determine qualifications and category rating for this position. An Assessment Specialist from the Bureau's Office of Human Capital will email you at the email address associated with your USAJobs account and you will have at least 48 hours to submit your assessment response back to the ...@cfpb.gov inbox. It is advised to routinely check your "junk mail"/SPAM folders within your email to ensure you do not miss an email from the Assessment Specialist. You may request reasonable accommodation to complete the exercise through your Assessment Specialist. Your submitted assessment response will be reviewed and assessed by a panel of trained Subject Matter Experts (SMEs) to determine your level of proficiency in the following competencies:
  • Written Communication: Prepares written materials that are accurate, clear, concise, organized, and responsive to requests; adheres to appropriate style, format, and guidelines/requirements.
  • Analytical Thinking: Gathers and analyzes information, identifies and addresses problems or issues, and makes informed decisions or recommendations, specifically demonstrating advanced knowledge of Congressional Committees and how federal agencies interact with them.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

Referral: If you are scored by the SMEs at or above the passing grade score and among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in one or more selection interviews.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score in the middle category or better to be rated as "well qualified" to receive special selection priority.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents.

    Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.

    All applicants are required to submit a rsum either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your rsum. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips.

    VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.

    CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

    See our tips on the application process and printable checklist to ensure each step of the application is completed.
  • How to Apply

    The Consumer Financial Protection Bureau has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.

    Please review the entire announcement before applying.

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

    You may be entitled to a reasonable accommodation as part of the job application process if you need one due to a disability, pregnancy; childbirth; or related medical conditions, or religion. Learn more about reasonable accommodations.

    The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting: ...@cfpb.gov

    If you applied for a job at CFPB and think you may have been subjected to unlawful discrimination related to your application, you have rights. Learn more about raising an Equal Employment Opportunity (EEO) issue.
    • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
    • Follow the prompts to select your rsum and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
    • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
    • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
    To verify the status of your application:

    -Log into your USAJOBS account (USAJOBS Login), all of your applications will appear on the Welcome screen

    -Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.

    For more information regarding the job and applicant status, please refer to If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

    For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.

    To preview the assessment questionnaire:

    Agency contact information

    Applicant Call Center

    Phone

    304-###-####

    Email

    ...@fiscal.treasury.gov

    Address

    ENFORCEMENT

    Administrative Resource Center

    Parkersburg, WV 26101

    US

    Next steps

    Once the online application is submitted, you will receive an acknowledgement email that your submission was successful. We will review your rsum and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request
Required Documents

A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents.

Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.

All applicants are required to submit a rsum either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your rsum. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips.

VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.

CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

See our tips on the application process and printable checklist to ensure each step of the application is completed.

How to Apply

The Consumer Financial Protection Bureau has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.

Please review the entire announcement before applying.

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

You may be entitled to a reasonable accommodation as part of the job application process if you need one due to a disability, pregnancy; childbirth; or related medical conditions, or religion. Learn more about reasonable accommodations.

The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting: ...@cfpb.gov

If you applied for a job at CFPB and think you may have been subjected to unlawful discrimination related to your application, you have rights. Learn more about raising an Equal Employment Opportunity (EEO) issue.
  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your rsum and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:

-Log into your USAJOBS account (USAJOBS Login), all of your applications will appear on the Welcome screen

-Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.

For more information regarding the job and applicant status, please refer to If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.

To preview the assessment questionnaire:

Agency contact information

Applicant Call Center

Phone

304-###-####

Email

...@fiscal.treasury.gov

Address

ENFORCEMENT

Administrative Resource Center

Parkersburg, WV 26101

US

Next steps

Once the online application is submitted, you will receive an acknowledgement email that your submission was successful. We will review your rsum and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request





 Consumer Financial Protection Bureau

 04/25/2024

 Washington,DC