Job Details
About Skyline
Our mission is to build a more resilient and connected society, and providing flawless, next-generation IT services as a means of doing that is only part of what Skyline does. We also believe that building a more resilient and connected society begins with us, our communities, and our workplaces. By embodying effective communication, mutual trust, and respect, we can achieve a positive impact on every person and in every interaction.
With a mission and culture like Skylines, it is no surprise that we are growing and looking for bright individuals who are unafraid of challenges, thrive on problem-solving, and are passionate about helping others succeed. At the pace we are growing, we need people like you to join our team. It is important to us that we can handle the work and maintain a desirable work/life balance.
About Our Team
Skyline Technology Solutions is a full-service IT integrator, enterprise solution provider, and product developer to transportation, education, and public safety customers in federal, state, local, and commercial spaces. Skyline specializes in managed IT solutions, public safety data, video interoperability, and physical security and access control services.
We create business-aware networks today that are flexible and scalable for tomorrow. Our approach lies in understanding our client's mission and designing a network that will evolve as they face new challenges in a multi-tenant environment. With specific expertise in enterprise networks, data centers, and service providers, we design the building blocks for future growth.
The Corporate Services team manages all company facilities, vehicles, logistics and warehousing, and supply chain activities. Their daily mission is driven by the needs of our internal and external clients, making us unique in that we support all parts of the organization.
Our New Teammate
One minute you're driving a vehicle to the shop, the next, you're repairing a leaking flush valve, taking cycle count inventories in one of our 14 stockrooms, delivering materials to the client, or pulling an incident request. The next day, you may be responsible for checking the ticket queue in SOAR, reviewing invoices, or renewing registrations with the MVA. However, the primary duty of the role focuses on maintaining the company vehicles and two main facilities in Glen Burnie, MD. This means a fairly normal schedule, but there may be times you'll need to adjust based on the task, i.e., meeting contractors early for maintenance, staying late to finish an urgent deliverable, or restoring services.
You can expect to spend your time accomplishing the following:
- 40% of time on Objective 1: Fleet management support
- 35% of time on Objective 2: Facilities Support
- 24% of time on Objective 3: Logistics management support
- 1% of time on Objective 4: Developmental activities
Job Responsibilities What to Expect
- Routinely perform general facility repairs and routine maintenance painting, carpet, plumbing, electrical, drywall, fixture replacements, furniture repair, appliance repairs, whiteboard installation, ticket logging, and documentation.
- Proactively manage and maintain the SOAR ticket queues for service requests, setting appointments, and delivering vehicles to fulfill the requests.
- Responsibly inspect vehicles for cleanliness, damage, and wear, and schedule any necessary repairs, tire changes, windshield replacement, emissions, and/or graphic adjustments.
- Diligently manage and oversee the cleaning contractors for all Skyline locations.
- Graciously oversee customer distributions by ensuring the safe and effective delivery and retrieval of customer and Skyline materials to and from client locations.
- Thoroughly ensure materials are properly recorded, reported, and accounted for in the client and internal master repository to maintain and uphold accountability.
- Regularly perform inventory functions, including routine cycle counting, the material pulls for disbursement creation, and record maintenance.
- Independently create effective receiving documentation and quality records for all material and services, responsibly maintain such documentation, and distribute to customers when necessary.
- Enthusiastically order status notifications, and quality record follow-up with the client and internal resources.
Your Knowledge and Expertise
- High school diploma or equivalent required.
- Familiar with and knowledgeable about vendor-specific IT hardware and network electronics equipment.
- Experienced working in a logistics management environment, required; government contracting and/or IT Operations environment, preferred.
- 1-2 years of automotive background and an ability to perform routine and preventative maintenance.
- 1-2 years of facilities management background and MEP experience.
- ServiceNow familiarity and experience are strongly preferred.
- Experienced driver of vehicles up to 26,000 GVW.
- Forklift operating experience preferred.
- Ability to perform AV, signage, appliance installations, and furniture alterations.
- Experience with MS Office Suite and Outlook
- Excellent organizational, verbal, and written communication skills.
- Must be able to lift 75 pounds safely.
Working Conditions: Work is performed in an office setting.