Job Details
OverviewThis Senior Learning Solutions Architect (LSA) will focus their time and talents on impacting the development of executives and other high-level leaders. They will work directly with division and enterprise leadership to analyze learning needs, identify opportunities and design learning solutions to build robust leadership capabilities that empower today while preparing for tomorrow. This LSA will design and develop high-level leadership content and partner directly with learning professionals responsible for delivering executive learning engagements and those building executive learning programs to create and deliver executive-level presentations, briefs, resources and tools. This LSA should have extensive experience in instructional design and engaging an executive audience, as well as a deep understanding of adult learning theory and leadership engagement.This LSA will consult with Navy Federal's leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal's University learning model and enterprise strategy. Collaborate enterprise-wide with operational and learning community partners to understand organizational / department learning needs and support the development of strategy-focused learning. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Measure the effectiveness of learning solutions and programs. Serve as learning subject matter expert to provide knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall strategy and culture.
ResponsibilitiesConsult and collaborate with business leaders to identify learning needs, gaps and updates or enhancements to existing plans. Support needs analysis on strategic requests and make learning recommendations for less complex analysis and solutions to support business objectives in alignment with Navy Federal's strategy.Consult and act as a resource on professional and talent development learning to either directly or indirectly support and align with enterprise strategy and needsParticipate in the development of learning strategies, tactics and solutions and assist in the design and development of learning solutions and content for professional development and employee upskilling programsFacilitate learning solutions for professional development, employee upskilling and other areas as applicable in support of company-wide and/or business unit objectivesUse quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achievedDevelop reference materials, support tools and leader resources that reinforce strategic learningMentor less experienced team members and partner with the business to achieve desired outcomes, and in support of leaders in setting performance standards and identifying potential skill gaps related to expectationsAct as a liaison between the Learning Solutions team, Talent Development team (when appropriate) and HR Business Partners providing swift and thorough transitions for customers and business partnersRemain current with industry learning best practices and technical, product and program enhancementsParticipate in large-scale and/or cross-Department/Division projects and programsCollaborate and provide support for Sr Learning Solutions Architect in working with HR/L&TD's Vendor Partnership teamHybrid/Partial telework environment across multiple work locations (Determined by Business Unit Leader)The scope and focus of work for Learning Solutions Architects in L&TD (HR) are aligned at the enterprise level.Learning Solutions Architects operating outside of the HR division, will have a scope and focus that is more directly aligned to the business unit/department level needs.Perform other duties as assignedQualificationsExperience in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing trainingWillingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on applicationExperience in conducting needs assessment and analysis for large scale learning solutionsExtensive experience in synchronous learning and/or facilitation for individuals or groupsExperience in working and participating in cross-functional, multi-dimensional teams and projectsExpert knowledge of instructional theories, educational psychology, educational theory, tools and resourcesExperience successfully influencing, leading and/or guiding others towards goalsExperience in organizational, planning, and project management skills and knowledgeDemonstrated skill in effectively building relationships with and influencing team members, management, vendors, and a diverse group of stakeholdersDemonstrated skill in compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and managementAdvanced research, analytical, and problem-solving skillsStrong skill communicating with all levels within an organizationStrong skill in building strategic and execution-focused plans and alliances with partner leadershipAdvanced skill interacting tactfully and effectively in difficult situationsStrong verbal and written communication skills to include speaking and/or presenting in front of groups in a professional settingBachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experienceDesired QualificationsSignificant experience in multi-media designAdvanced knowledge of Navy Federal products, services, programs, policies and proceduresAdvanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectivesAdvanced knowledge of banking/financial industry standards and practicesAdvanced knowledge of Navy Federal's Strategic goals & initiativesProfessional certifications including project management (e.g. PMP), agile, evaluation, instructional design, change management, talent development, and / or learning professionalMaster's Degree in, Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, or related field or the equivalent combination of training, education, and experienceHours:
Monday - Friday, 8:00AM - 4:30PMLocations:
820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526About UsYou have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:* Military Times 2022 Best for Vets Employers* WayUp Top 100 Internship Programs* Forbes 2022 The Best Employers for New Grads* Fortune Best Workplaces for Women* Fortune 100 Best Companies to Work For* Computerworld Best Places to Work in IT* Ripplematch Campus Forward Award - Excellence in Early Career Hiring* Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.#J-18808-Ljbffr