Job Details
Remote Live Chat Agent
Location: Sacramento, CA, 95825
Overview
We are seeking a Remote Live Chat Agent to join our team and provide exceptional customer service through online chat support. This position allows you to work remotely from the comfort of your own home while still making a positive impact on our customers.
Responsibilities
- Respond to customer inquiries and provide support through live chat
- Assist customers with product information, order status, and issue resolution
- Maintain a high level of professionalism and customer service at all times
- Document customer interactions and follow up as needed
- Collaborate with team members to ensure consistent support across all channels
Qualifications
- Excellent written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Previous customer service experience is a plus
- Comfortable working remotely and independently
- Proficient in typing and navigating online chat platforms
Salary info:
$22.50 - $25.30 / hr