Job Details
Job Description Job Description We are seeking a skilled and customer-focused Desktop Support Technician to join our dedicated IT team. As a Desktop Support Technician, you will play a critical role in ensuring the smooth operation and maintenance of our clients' desktop systems. Your expertise and exceptional customer service skills will be essential in resolving technical issues, providing support, and maintaining a high level of client satisfaction.Responsibilities:Provide technical assistance and support to end-users in person, via phone, or through remote toolsTroubleshoot and resolve hardware and software issues related to desktop systems, peripherals, and network connectivityInstall, configure, and upgrade operating systems and software applicationsSet up and deploy new desktop systems and perform data migration when necessaryPerform hardware repairs and replacements as neededCollaborate with the IT team to ensure the proper functioning of servers, networks, and other infrastructure componentsDocument and maintain accurate records of technical issues, resolutions, and user requestsEducate end-users on best practices for computer usage and security awarenessAssist in the development and implementation of IT policies and proceduresStay updated with the latest technology trends and advancements in desktop supportPowered by JazzHRS15p0XZpqg#J-18808-Ljbffr
by Jobble