Job Details
Looking to move into a small team that is highly passionate about its cause? Our mission is to heal the world through teaching communication skills. We are a fun, friendly, warm, and welcoming team. The position will be in a small office environment and interact with clients and coaches who are positioned globally.
Our Administrative Assistant plays a vital role in the success of our firm, The Speech Improvement Company (www.speechimprovement.com), by teaming up with our Executive Communication Coaches to ensure outstanding experiences for all our clients. This position requires strong familiarity with the Macintosh OS.
You ll be supporting our speech coaches with their clients needs such as following up on emails, phone calls, scheduling appointments, preparing client materials, and making travel arrangements. You will also assist in maintaining inventory of office supplies and managing vendor relationships. In a small business, you will end up wearing many hats and being a critical part of operations. Some days, our coaches will just call you to talk!
We are highly client-focused, and this position communicates with clients and coaches via email, phone, and virtual meetings. Strong comfort with communication and technology is required.
Our hours are 8:30am to 5:30pm., Monday-Friday.
This position is full time in-person, in our Framingham Headquarters.
Responsibilities
Ability to manage highly active calendars
Multi-tasking skills with scheduling clients, confirming meetings, and data entry
Provide and support our office team as needed: Greeting clients, managing office inventory, maintaining client conference rooms.
Working with the team on special projects and programs
Updates to the website via use of WordPress
Monitor coaches emails
Contribute to team efforts by accomplishing tasks as needed and adding your own thoughts/ideas/experiences
Prioritize new tasks as they come in
Qualifications
Bachelor's degree or Associate degree, 2 3 years of administrative experience
Comfort with Macintosh computers
Ability to pick up and learn new software and web-based technology
Exhibits caring and professional communication via phone and emails
Strong interpersonal, organizational, customer service, and communication skills
Ability to multitask and adapt in a fast-paced environment
A proactive thinker
Proficient in Microsoft Office and Adobe Acrobat
Ability to work well in high pressure situations
Comfortability with video conference platforms
Professional Discretion
Time management skills
Technology
Our office is a mac office. We love Apple. The Administrative Assistant should have comfort and troubleshooting skills for Apple computers and have an ability to pick up new software programs quickly. Below is a list of some of the programs we currently use. We will train and expect the right candidate to already be comfortable with MacOS and be a quick study for new programs.
Microsoft Office 365
Microsoft Word, Excel, PowerPoint, Outlook
Calendly
Daylite (marketcircle)
WordPress
Adobe Acrobat
Zoom
Teams
Job Type: Full-time
Salary: $35,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Framingham, MA 01701: Reliably commute or planning to relocate before starting work (Required)