Job Details
The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.* Sales - Responsible for:* Meeting or exceeding personal sales per hour goals* Being a role model and demonstrating excellent selling skills and customer service* Executing successful promotions and special events/pre-sells/GWP's* Driving sales through customer clienteling* Work with store management to optimize business to business* Achieving assigned $ line goal* Identifying and reducing shrinkage in area* Customer Service - Responsible for:* Meeting or exceeding SPH goal* Meeting or exceeding credit application goals* Thanking each customer by name following a purchase* Handling each transaction efficiently and accurately* Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)* Building customer clientele base* Recording and protecting personal identifying customer information* General Responsibilities:* Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements* Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department* Ensuring timely set-up including signage for promotional events* Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's* Maintaining Belk and vendor professional dress standards (uniforms) and appearance* Cooperating with fellow associates and management* Complying with store policies concerning attendance, tardiness, and associate handbook* Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.* Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriateMinimum Education & Experience:* No education requirement* Experience in retail preferred* Excellent communication skills* Must be able to work a flexible schedule including evenings & weekends, due to shift rotationPhysical Requirements:* Ability to use computer keyboard, standard telephone and other related business equipment* Hand manipulation to remove sensor tags* Ability to push / pull 100-500 pounds when moving stock carts* Task demands vary in each department because of the different types of merchandise* Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes* Ability to apply treatment/make-up to customer's face