Job Details
We are an early stage, high growth start-up called, MediaKits -- MediaKits.com is a simple and easy to use platform for influencers, bloggers, and musicians to create a custom media kit online with real-time data and analytics. We are building a company culture of hard working individuals who are passionate about the creator economy.
The Head of Talent position is responsible for the recruitment, service and retention of all celebrity and high profile talent. This position is ideal for someone already passionate about the celebrity and creator space. This person also needs to bring their own expertise and skill-set to manage and develop relationships with new or existing talent.
Responsibilities:
Responsible for on-boarding and managing celebrities and high profile talent to MediaKits
Primary contact for all celebrities and high profile talent, providing best in class service via various weekly or monthly touchpoints video, calls, emails, in-person and out of office meetings.
Manage high call volume, emails, and supports client services by being the primary contact for all high profile talent and celebrities
Work with Head of Sales to develop personalized renewal offers and up-selling strategy for assigned accounts if deemed necessary
Responsible for payment collections and resolutions.
Accountable for updating and maintaining the ticketing and CRM systems.
Qualifications/Requirements:
Minimum of 5 years of service/retention experience at least three of those years focused on influencer or celebrity driven management
Experience negotiating multi-year SaaS products
Commitment to world class service
Excellent people skills, with an ability to interact effectively and in a professional, diplomatic and mature manner
Able to meet tight deadlines and work effectively in a high-pressure environment
Ability to write reports and business correspondence
Highly organized with good coordinating and project management skills
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Ability to analyze problems involving many variables
Job Type : Full-time
Pay : $75,000 - $100,000 per year depending on experience
Desired Characteristics:
Exceptional interpersonal and communication skills
Excellent organization and time management skills
Ability to build strong relationships with celebrities and high level talent
Exceptional attention to detail, professional and personable
Thrives in a fast-paced environment
PTO
Opportunity to grow within the company
+ More to come
Experience:
Head of Talent: 5+ years (Preferred)
Work Location:
Remote, California/West Coast Preferred
Potential opportunity for an office setting
Apply with your resume, the position you re applying for and why you think you d be a good fit at MediaKits, here: ...@mediakits.com
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