Job Details
Now Hiring!: Inside Sales Representative
Location: Kansas City, MO (Candidates residing in Dallas, TX and Portland, OR are encouraged to apply and will also be considered!)
Compensation: Salary + Bonus
Benefits and Perks:
- Health, Dental, and Vision Insurance
- Company paid Life Insurance, and Short- and Long-Term Disability Insurances
- 401(k)
- Generous PTO accrual program
- 8 Paid Holidays
- Company appreciation events
Midland Industries is excited to add a dynamic and engaging Inside Sales Representative to our growing team in Kansas City, MO. The Inside Sales Representatives are responsible for building and maintaining strong relationships with customers to provide solutions for their specific needs in tandem with expert-level customer service. Sales Representatives must be familiar with practices, concepts and procedures in sales relying on their extensive experience and judgment to plan and achieve various company goals overseeing the daily and long-term operations of the assigned territory. The ideal candidate will have an enthusiastic approach for helping others in a fast-paced environment, an eagerness to learn, and a passion for the art of the sale.
Essential Functions and Basic Duties
- Build and maintain strong relationships with existing customers to understand their needs and requirements.
- Recommend service and product enhancement to improve the sales potential and customer satisfaction.
- Identify and reach out to potential customers within the Industrial, Plumbing/PVF, Waterworks or Irrigation wholesale markets.
- Conduct thorough research on potential customers to understand their specific needs and pain points, enabling you to tailor persuasive sales pitches and effectively position our products as valuable solutions.
- Convert leads into sales opportunities through effective communication and product knowledge.
- Maintain technical and professional knowledge by reviewing professional publications, participating in professional societies, and establishing personal networks.
- Plan for the achievement of individual and divisional targets in alignment with the strategies and policies of the company
- Maintain accurate and detailed records of customer interactions, sales progress, and opportunities within Salesforce.
- Efficiently process sales orders and coordinate with the operations team to ensure timely and accurate delivery to customers.
- Stay informed about competing products and services.
- Other duties as assigned.
Minimum Qualifications:
- A bachelor s or associate degree in business, related field, or equivalent experience
- Knowledge of the sales/buying process and relationship building and maintenance
- In-depth knowledge of the fittings, nipples, valves, and plumbing specialties.
- Five plus years of inside sales experience preferably in the Industrial, Plumbing/PVF, Waterworks or Irrigation wholesale markets.
- Proficiency in Salesforce CRM and other sales-related software tools.
- Strong negotiation skills, persuasive communication abilities, and a customer-centric approach to sales.
- Proven track record of meeting or exceeding sales targets and KPIs.
- Exceptional organizational skills, attention to detail, and ability to multitask effectively.
- Self-motivated, results-oriented, and adept at thriving in a fast-paced sales environment.
- Collaborative team player with excellent interpersonal skills.
- Passionate about the wholesale industry and committed to delivering top-quality customer service.
Who We Are: Midland Industries
Midland Industries is a strong family of brands producing high quality brass fittings, valves, custom component parts, and accessories for hose, pipe, and tube in a variety of materials. We have a proud history of outstanding customer service and innovation, making us the perfect combination of customer-driven solutions, smart technology, and deep product selection. When finding the perfect fit matters, count on Midland Industries to exceed all expectations.
Midland Industries is an Equal Opportunity Employer. Midland Industries does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.