Job Details
Company Description
We Help Make Memories
At My Financing USA, we believe in the adventure of life. Connecting customers with products that bring them memories that will last a lifetime with family and friends is the fuel that drives us. We make it simple and easy. We do the work of finding the best way to access that life so customers can focus on finding the right RV, boat, or other fun outdoor vehicle for them.
Job Summary:A Loan Closing Specialist oversees reviewing loan applications and completing administrative tasks for My Financing USA. They are responsible for preparing closing documents and checking important loan details and requirements before submitting all documentation to the lender. The schedule for this position may change according to the needs of My Financing USA.
Supervisory Responsibilities:
Duties/Responsibilities:- Provide exceptional customer service by promptly addressing inquiries and requests.
- Safeguard sensitive loan information, maintaining the confidentiality of customer data.
- Utilize cutting-edge technology to manage loan pipelines effectively.
- Maintain an up-to-date knowledge of our organization's loan products and eligibility criteria.
- Identify and resolve any issues with loan closing packets efficiently.
- Prepare and submit accurate loan contracts to lenders within established timelines.
- Collaborate with other departments as needed to support organizational objectives.
- Perform any additional duties as assigned.
Required Skills/Abilities:- Strong customer service orientation with excellent communication skills.
- Attention to detail and thoroughness in reviewing loan documentation.
- Effective decision-making abilities to prioritize tasks and resolve issues.
- Proficient time management skills to meet deadlines in a fast-paced environment.
- Professionalism in all interactions, maintaining integrity and confidentiality.
- Negotiation skills to facilitate smooth loan transactions.
Education and Experience:- High School diploma or GED equivalent.
- Prior experience in the financial services industry is advantageous but not mandatory.
Work Environment:- Ability to lift items weighing up to 30 pounds.