Job Details
Microsoft System Administrator, SME
The Microsoft System Administrator SME position will provide Windows engineering support administering and managing servers and systems, cloud infrastructure, file, and print environments and specializing in Microsoft Windows server operating systems for DOT at the DR data center at the Stennis Space Center in Mississippi and will be responsible for building, patching, and troubleshooting Windows servers in support of current and future DOT systems and applications. This candidate will be working with a team of server engineers to troubleshoot issues for multiple systems in multiple data center locations. The Senior Windows Engineer will provide support, implementation, and design services for Windows-based systems across the enterprise. The candidate will be responsible for resolving and completing assigned tasks and change requests and will act as an escalation for support issues. The candidate will also be responsible for applying new solutions through research and collaboration with team members and will be advising on the course of action for new application initiatives.
Core responsibilities and duties; highlight day-to-day activities:
- Manage Windows OS-based computer devices through Active Directory, Group Policy Objects, registry and files system security as needed
- Administer systems infrastructure both on-premises and in the cloud
- Collaborate with other team members to perform server patching and maintenance
- Evaluate hardware and software purchases
- Manage 2000+ servers across multiple field site locations
- Strong knowledge of Active Directory (Windows 2016 thru Windows 2022)
- Manage and lead systems and infrastructure projects
- Follow existing incident, problem, release, change management processes
- Support existing server infrastructure in a 24x7 on-call escalation capacity as part of a team rotation
- Provide high-level technical support for Tier-3 issue escalations/tickets
- Design and implement Citrix solutions
- Managing and monitoring a Citrix platform
Additional duties will include the following:
- Provide inputs MARAD for their annual budget
- Meet with the MARAD Infrastructure Manager for strategic planning
- Provide engineering recommendations for hardware refreshes of servers and storage
- Plan upgrades and enhancements to server infrastructure at DOT DR data center
- Help manage warranty renewals and support contract renewals
- Help perform software license asset management for the MARAD data center
- Provide remote support for MARAD s DR site at Piney Point, MD
- Help maintain the DR Test Plan and the MARAD DR Plan documents
- Maintain the MARAD CMDB
- Perform engineering studies as requested for OST Datacenter Operations
- Provide administrative smart hands support within the Stennis data center
- Draft and submit change requests to both the MARAD and DOT OST OCIO change boards
- Support IT service consolidation projects
- Assist with testing as a member of the PVG
Other Skills:
- Windows Server 2016, 2019 and 2022
- Active Directory Management, Active Directory Group Policy, Active Directory Certificate Services, Active Directory Federation Services, Azure Active Directory
- Windows Failover Clustering, Windows File and Folder sharing, Windows Print Services
- Microsoft Hyper-V, Microsoft SCCM Reporter
- Citrix XenApp
- VMware vSphere, VMware Center, VMWare Center, and Site Recovery
- Azure Cloud Service
- HCL BigFix Console, Inventory, and Reporter
- Tenable Nessus
- Forescout CounterAct
- Cormant DCIM
- Dell EMC Unisphere, Dell EMC Open Manage Enterprise
- Progress Software WhatsUpGold
- Thycotic Secret Server
- Micro Focus OBM
- Kiteworks DOT Large File Transfer System
- Box used by NASA at Stennis