Job Details
This position is based in Bimini, Bahamas.
To ensure the highest standards of efficiency, profitability, customer service and security are met in compliance with external regulatory authority and internal controls. Overall responsibility combined with co-operation and communication with other Casino and related divisions.
Duties and Responsibilities
Ensure that the company s assets and integrity are protected at all times
Administer the Casino Operation, ensuring all internal controls are duly adhered to
Responsible for the enforcement of all company policies and procedures and for each related inter-department
Conduct thorough investigations when security or integrity is suspected to have been violated.
Identify strengths and weaknesses of casino personnel and provide guidance and training as appropriate
Complete and/or coordinate performance appraisals for Casino Team Members
Provide motivation, guidance and support for all Casino Team Members
Monitor departmental revenue and expenditure and attend financial review meetings
Submit all reports as determined by superiors within the required deadlines
Report to superiors on recommendations for improvements to the overall casino operation including but not limited to product, customer service, procedure, personnel
Report major incidents or large result swings within directed thresholds
Resolve gaming and other disputes
Ensure all casino personnel are protected from unwarranted abuse from patrons and other staff members
Perform other duties as assigned by Senior Management
Qualifications
Must have at least 15 years experience within the casino industry and a minimum of 5 years experience in senior management positions.
Previous experience within the Genting Group and its subsidiaries preferred.
Excellent administrative and interpersonal skills.