Job Details
Build Your Career with Ashley
Grow your career on a team that strives to enhance the customer experience at all levels. By joining our team, you ll be a part of a caring community while thriving in a dynamic environment.
Manager, Virtual Interior Design Onsite: Tampa, FL
Who Are We?
At Ashley, we re more than a business we re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It s the reason we re always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You ve come to the right place. Ashley Furniture has a Growth Mindset , and once you join our team, you ll learn from the best in the business
What Will You Do?
The Ashley Virtual Interior Design Manager oversees the daily operations of the Ashley Design Services Team including completion of design documents, design development, training of team members, and process improvements to meet set Sales goals and KPI s of the business. The Manager leads the execution of production plans and creation of design solutions for the Company s brands as well as online virtual interior design services. This position will define project deadlines, track KPI deliverables and ensure quality standards are upheld. The Ashley Virtual Interior Design Manager will collaborate with cross functional teams to evolve the brand image and drive Ashley s business strategies as well as drive a best in class customer experience.
Primary Responsibilities
- Manage, facilitate and oversee the creation of 2D and 3D floor layouts, design documents, renderings, and mood boards for client projects to meet established Sales and KPI s.
- Develop and execute design initiatives based on business strategies. Evolve the implementation of Ashley s business strategies and design initiatives as applied to new and varied project types.
- Utilize and share extensive knowledge of the furniture retail industry as well as Ashley s products and online exclusive products, operations, and manufacturing to reinforce Ashley s brand aesthetic and business strategies.
- Manage multiple direct reports within Virtual Interior Design
- Oversee the execution and adaptation of Ashley s brand objectives into unique and varied residential and retail projects, including project approvals, schedules and completion.
- Collaborate with divisional sales executives and merchants to determine virtual representation of new and inline product display for Ashley s business partners.
- Manage and delegate multiple complex projects, which include schematic design, design development, and virtual design for a diverse portfolio of projects.
- Coordinate cross-functional teams on the execution of multiple projects at different stages of completion and varying complexity to ensure that deadlines are met. Record and communicate project status to directors and executives.
- Prepare and professionally conduct meetings and presentations with internal teams and/or external clients. Regularly present to executive level management.
- Oversee and approve cost-saving initiatives. Motivate the team to cut cost and waste out of the process.
- Analyze and track virtual design metrics to continuously improve and support business decisions.
- Establish working relationships with executives, internal cross-functional teams and leadership, and external clients to promote and ensure alignment with brand objectives. Responsible to resolve escalated concerns that occur at all levels of management and internal or external customers.
- Continuous quality and process improvement ideation to progress personal and department efficiencies and deliverables as applicable.
- Approve the selection of materials, finishes, products, and content within virtual environments.
- Determine and integrate industry trends and Ashley brand initiatives into virtual design outputs.
- Curate a selected floorplan for customers: scale, proportion, space, ext.
- Demonstrate the Company s Core and Growth Values in the performance of all job functions.
Job Qualifications
- Bachelor's degree in Interior Design, Architecture or related field or equivalent work experience: required
- 6 years of experience in a Virtual Interior Design or related field preferably Retail: required
- Supervisory Management & leadership experience
- Exceptional 3D visualization ability and advanced knowledge of the elements and principles of design
- Proficiency in AutoCAD and Revit
- Experience in Photoshop, Sketch-up, and Enscape (preferred)
- Work experience in Sales environment
- Proven ability to create 2D and 3D design drawings and renderings as well as provide constructive criticism on team member projects
- Strong understanding of architectural details and specifications as used in construction documents
- Understanding of building and health codes and compliance issues
- Knowledge of design and construction costs
- Experience with and advanced knowledge of retail operations
- Knowledge and skills of visual merchandising
- Expert project management, detail & interpersonal (written/verbal) skills
- Strong analytical and problem-solving skills, brand management
- Work independently as well as in a team environment. Maintain confidentiality
- Working knowledge of Continuous Improvement
- Handle multiple projects simultaneously within established time constraints
- Proficient computer skills, including experience with Microsoft Office Suite, Excel
- Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect
- Display empathy, understanding and patience with employees and external customers
- Respond professionally in situations with difficult employee/vendor/customer issues or inquiries
Apply today to find your home at Ashley!
Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, Paid Vacation. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.
Our Core Values:
- Honesty & Integrity
- Passion, Drive, Discipline
- Continuous Improvement/Operational Excellence
- Dirty Fingernail
- Growth Focused
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility
This company values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual s skills, qualifications, merit and business need.