Job Details
Description
Pittsburgh Transportation Group is actively seeking to fill the position of a part-time an On-Site Dispatcher to assist with our daily transportation operation in Pittsburgh, PA.
We are looking for qualified individuals with transportation experience to provide excellent customer service to both our passengers and our drivers.
Shifts available:
Monday - Friday: 5:00am - 10:00am
OR
Monday - Friday: 3:00pm - 8:00pm
To view Transdevs Purpose and how we make a difference follow this link:
Responsibilities:
- On-site supervision of all drivers, busses, and the delivery of shuttle services in a timely, safe and efficient manner.
- Ensure the coordination of transportation is operating efficiently on assigned services.
- Assist drivers and customers on-site with questions or concerns.
- Provide a friendly and safe experience for customers.
- Communicate effectively with dispatch to report any issues causing service delays/disruptions.
- Assist drivers and customers on-site with questions or concerns, and field customer appropriately.
- Respond immediately to accidents, breakdowns, and any service affecting incidents.
- All other duties as assigned
Qualifications:
- Must be at least 21 years old with a high school diploma, GED or equivalent
- Must have a valid drivers license
- Minimum 1 year of dispatch operations experience within the transportation industry
- Excellent communication skills with ability to adapt to changing situations, and listen to feedback
- A customer service oriented mentality with attention to detail
About Transdev:
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
For more information please visit our website at www.transdevna.jobs
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment