Job Details
Company
Minicam Inc are the US sales, distribution and service arm of the Minicam Group, a UK based manufacturer who specialise in the design, manufacture and distribution of pipeline inspection and maintenance systems, including the Minicam, Dancutter and Sewetronics product lines.
Our inspection systems are assembled, tested, and distributed from our purpose built modern facilities in Salford, near Manchester in the UK, Viborg in Denmark and Rzeszow in Poland with a satellite site in Austria producing machined components.
The Minicam Group is an operating company of Halma Plc, a FTSE50 group of companies which specialise in safety, healthcare and environmental products and technologies.
Role Summary
Minicam are recruiting a hands-on Operations Manager to join a fast-growing business managing our nationwide network of service and repair centres, van fit outs, product technical support and equipment distribution from our Head Office in Livonia. The Operations Manager will be responsible for leading the business operationally, driving a positive culture across the company and providing an engaging environment for the team to thrive in, with management responsibility for Operations. As Operations Manager the role will be varied, operating across a broad spectrum of functions and you will drive the performance of the business and Operational delivery in conjunction with the President and management team. You will be responsible for managing our logistical operations and nationwide service centres, successfully setting up new service centres and driving our operational expansion as the business grows. The Operations Manager will be responsible for managing Minicam Inc sites and the Minicam Inc legal entity, ensuring compliance with local regulations and requirements, as well as Halma internal compliance requirements. As a key member of the Minicam Group, you will help to drive strategy and performance across the group.
Leadership
- Autonomous leadership of the Minicam Inc Operations team in conjunction/collaboration with the President and wider Minicam team, driving the overall performance of the business bringing an engaged and available approach to managing Minicam sites.
- Develop and nurture a positive and engaging culture, attracting, retaining and developing talent.
- Provide Site management as the most senior role based at Head Office full time in the Company; hold responsibility for managing sites, safeguarding assets and ensuring the business is run in line with local legislative requirements
- Statutory responsibilities As a director of the Company you will be responsible for ensuring that the entity remains compliant with all legal and regulatory requirements including Health and Safety compliance
- Have a balanced view of the commercial and operational aspects of the business
Operations
- Deliver an operational base to support the ambitious growth targets of the business.
- Manage and lead all Operational aspects of the business, with responsibility for stock management/availability, logistics and warehousing, technical support to customers and the day to day running of our Service and repair business.
- Drive process improvements to support the operational expansion of the business.
- Look to identify ways to improve efficiency and effectiveness of the business such as supply chain initiatives and sourcing of parts in the US where appropriate.
- Be responsible for establishing new service centres at locations identified by the Commercial team, driving the fit-out and set-up of the centres, recruitment and training of service technicians, establishment of processes and the successful day to day running of the centres.
- Facilities management overall responsibility for our Minicam Inc facilities
- Ensure that updates and feedback are provided to the wider business and escalating issues to the wider group where needed. Utilise functional expertise from across the group to support with technical and commercial needs as required.
HR/Culture and Administration
- Recruitment Responsibility for operational recruitment processes ensuring we attract the best talent we can.
- Talent & Development Monitor employee retention, appraisal processes, training and development and review of annual engagement feedback.
- Culture Drive initiatives to nurture a positive culture, looking for opportunities for team-building, sustainability and community projects, ensuring that the company promotes diversity, equity and inclusion.
- Administration Manage the operational processes of the business establishing efficient processes that will scale as the business grows.
Requirements
- Bachelors degree or equivalent experience
- Experience within an operational leadership role
- Experience working with products of a technical/industrial nature
- Experience within a technical/service repair environment
- Strong communication skills, both written and oral, with an ability to communicate across all levels of the business
- A pro-active can-do approach
- Computer literate with strong excel skills and the ability to quickly adapt to and understand new systems
- Strong problem-solving skills with a proactive attitude to driving improvements.
- Ability to work on your own or as part of a team
About You
- Above all, you are a leader with empathy and a thorough understanding of the drivers of engagement, particularly in the context of constant change and growth.
- You are straightforward and have no interest in office/management politics
- You believe in developing future leaders in your area of the business
- You are curious
- You are compassionate, collaborative and are a good person
- You are culturally sensitive, and have an international outlook
- You inspire with your passion and values
- You turn complex problems into simple issues to solve
- A strong relationship builder that can create good and long-lasting relationships across the industry with an openness to outside opinions and ideas.