Job Details
The Benefits Manager role serves to provide day to day support to our field organization related to our benefits programs including healthcare and retirement programs. This role is a strategic partner and needs to be able to manage the programs as well as provide day to day support for those programs to those who need it. This is a functional working manager without any direct reports.
The Benefits Manager will be responsible for the following on a day-to-day basis for the North American business:
- Understand the benefits setup and connectivity to our carriers and be able to demonstrate knowledge to the field (US & Canada)
- Answer questions from employees on benefit programs (healthcare and retirement programs) and provide prompt follow up.
- Escalate issues to our carrier contacts.
- Create and manage open enrollment for benefits.
- Provide process improvements for benefit issues or problems.
- Analyze company trends on benefits usage and cost for the organization.
- Ensure carrier and vendor bills are being paid in a timely manner.
- Ensure accuracy of enrollment information in our systems
- Complete governmental reporting requirements during the year
- Manage quarterly employer funding eligibility for the Health Savings Account
- Support questions and escalations on retirement program benefits.
- Support audit requests for any benefits programs.
- Ensure accuracy of open enrollment elections to carriers at end of year/beginning of new year
- Ensure pre-fund of FSAs for annual elections and new entrants into the plan during the course of the year.
- Understand and complete 1095c process for Health Care Reform requirements.
- Conduct biannual audit of overage dependents covered on healthcare plans in Canada.
- Ability to support other functions within Total Rewards & Benefits as needed or required.
Requirements:
- Must have 5+ years in Benefits Administration or Benefits Management
- Bachelor s degree in human resources (or business-related degree)
- Experience with US & Canada benefits.
- Proficiency in MS Outlook and HRIS systems including reporting capability.
- High degree of proficiency in Microsoft Excel, including ability to perform vlookups, pivot tables, etc.
- HR system experience (administration, creation, maintenance)
- Ability to partner collaboratively with functional leaders across all areas of the business.
- Ability to effectively manage projects.
- Ability to communicate effectively.
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
EEO/AA Employer M/F/D/V