Job Details
Administrative Assistant
Brooklyn, NY
Pay range: $17-$20/hour
About the Role:
Our client is seeking a full-time Administrative Assistant to grow and serve the business. You will perform clerical and administrative functions to drive company success.
Job Description Summary:
- We are looking for an individual looking to put down roots with a family-focused company in the role of Administrative Assistant. A successful candidate will have a proven track record of exceptional customer service with an emphasis on client-focused communication.
- The role consists of providing support to the staff by speaking with the customers, entering customer data, and providing support in everyday tasks. The desire to provide an exceptional consumer experience is at the core of what we do and is seen in every touch point.
Our Ideal Candidate:
- Greet and assist onsite guests/clients
- Answer inbound telephone calls and transfer to the appropriate department/representative
- Candidates must have exceptional communication skills both orally and written
- Individuals with a proven track record in exceptional customer service is required
Required Skills and Abilities:
- Effectively communicate with clients and carriers by providing exceptional services
- Ability to prioritize and multitask with a positive attitude
- Excellent written and verbal communication with a focus on clarity and professionalism
- Experience using Microsoft Office 365, including OneDrive, with a need to be highly organized when using Outlook
- Candidates must be willing to go the extra mile to provide a level of customer service that exceeds industry standards and results in every customer feel like family.
What We Offer:
- Competitive pay with a bonus structure
- 401k with match
- Health, Dental, Vision, and Prescription Insurance
- Employee Assistance Program
- HSA/FSA
- 10k Life Insurance Policy
- Staff lounge with snacks, beverages, and a coffee bar
- Ongoing training and educational opportunities
- Executive Coaching
- Team building events