Retail Associate


Job Details

Retail Associate

The Part-Time Center Retail Associate delivers world-class customer service to all retail customers. They are also responsible for receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate is responsible for making sure each customer has a positive experience while in the store. Has previous experience in a pack and shipping retail store, with strong computer skills. A high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.

RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries
Exhibits active listening skills with customers, store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes initiative to become well versed in all product and service offerings, alternative solutions, and industry trends
Ability to multitask and pay close attention to detail in a fast-paced environment
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED required
Must submit to a Criminal Background Check
Must have valid, unrestricted Driver s License
Strong computer and typing skills, including Microsoft Office
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift up to 70 pounds
Willing and able to work 20 hours per week for a 5-day flexible work week Fill out the application online: -----://---.-----------.--- Questions and Resumes to --------------@----------.---





 The Mail Box Store of New Castle

 05/01/2024

 New Castle,DE