Job Details
Job Details
Level
Experienced
Job Location
Store #901 - Flowery Branch, GA
Position Type
Full Time
Salary Range
$17.00 - $20.00 Hourly
Job Shift
Day
Job Category
Admin - Clerical
Description
Service Administrative Assistant is responsible for performing various tasks within the service department as well as other departments within True North as needed. Emphasis is placed on safety, consistency, teamwork, positive work attitude, and excellent customer service. Service Administrative Assistant reports directly to the Service Manager. Essential Functions of the Job Responsible for answering incoming office phone calls Responsible for assisting the Dispatcher with service call entry and dispatching of service technicians/3rd parties Responsible for tracking and sending out service quotes to customers Responsible for customer follow ups and communication via phone and email Responsible for assisting the Service Manager and Environmental Compliance Manager with service related tasks Responsible for generating/sending weekly service call reports Responsible for changing on call technician weekly through phone system Responsible for assisting with administrative tasks within the office
Qualifications
Education and Experience: No degree requirements. Any equivalent of training desired, which provide the required knowledge, skills and abilities. 2 years of experience desired. Skills/Knowledge/Abilities: Good interpersonal skills. Team player Detail oriented to ensure accuracy of work Well Organized Evidence of ability to innovate and implement change successfully Exceptional communication and presentation skills Driven and committed to success while maintaining integrity