Job Details
GENERAL PURPOSE
To enter new/refill prescription and ancillary nursing care orders accurately and timely within the parameters established by Senior Care Pharmacy guidelines, state and federal regulations, and per customer requirements. Communicate effectively with customers to understand requirements and obtain information necessary to prepare prescription orders.
ESSENTIAL JOB FUNCTIONS
Performs and/or oversees the completion of all routine and tasks, including but not limited to:
Perform order entry for new/refill medications into pharmacy dispensing system
Perform order entry of ancillary nursing orders into pharmacy dispensing system
File documentation as required by pharmacy procedures and regulations
Respond to customer inquiries as necessary
Assist in other phases of computer operations including medical records and billing transactions
Assist pharmacist in communication with customers to obtain/clarify medication orders and patient information
Assist in resolution of denied third party insurance claims, e.g. PDPs, Medicaid, etc.
Locate medication from pharmacy supply area, count out, and package in correct system, including blister packs, vials, etc.
Pre-package medications according to standard procedures
Labels prescriptions accurately, including informational labels, e.g. cautionary and auxiliary labels.
Assists with maintenance of an adequate inventory of medications and other supplies.
Assists with preparation of emergency kits
Prepares compounds per physician s order under supervision of a pharmacist.
Prepares medication for delivery to customers
Accepts ownership and accountability for the successful completion of assigned functions and achievement of goals.
Strives for compliance by all staff with internal controls and state and federal regulations.
Participates in the development and successful implementation of plan(s) of improvement as indicated, recommended and/or required by Supervisor, Director, or any other corporate or regulatory compliance consultant. Communicates progress toward goals and ongoing obstacles to supervisor and company management team, verbally and/or in writing or as dictated.
Provides training to other staff that is necessary to successful job performance, consistent with company standards and expectations, and facilitates cross-functional awareness and proficiencies.
QUALIFICATIONS
High school diploma or equivalent
Valid Pharmacy Technician registration/certification (compliant with state regulations)
Minimum one year of experience with prescription data entry
Experience reading and interpreting prescriptions
Consistent attention to detail
Excellent customer service and phone skills
Must be able to work a flexible shift including evenings and weekends
Strong organization skills including the ability to prioritize and manage multiple tasks in a dynamic environment
Strong analytical skills; ability to quickly identify problems and find effective solutions
Strong written and oral communication skills
Ability to make independent decisions.
Ability to understand and interpret financial data.
Basic computer skills preferred; experience with Microsoft Excel and Word
Ability to work and produce results under pressure
Ability to effectively and harmoniously interact with facility, management and other employees at all levels; promotes teamwork and professionalism
Must be capable of maintaining regular attendance
Must be dependable and able to work with minimal supervision
Must be at least 18 years of age
Must be able to speak, read, write, and understand English
Must be capable of performing the ESSENTIAL JOB FUNCTIONS and PHYSICAL AND SENSORY REQUIREMENTS FOR ALL JOB FUNCTIONS as outlined below.