LVN Quality Improvement Grievance Analyst


Job Details

Bienvivir All-Inclusive Senior Health ( Bienvivir ) is a community-based, patient-centered, comprehensive health care delivery system that advocates and promotes quality of life, optimum independence, dignity, and choices in a nurturing environment for frail seniors. Since 1987, Bienvivir has served the frail seniors of El Paso, Texas through the provision of the Program of All-Inclusive Care for the Elderly ( PACE ).

PACE is a unique managed care benefit for frail seniors (referred to as participants) age 55 and older who are certified by the state as needing nursing home level care and who reside in a PACE service area. PACE programs coordinate and provide comprehensive medical and support services so that participants can remain independent and stay in their homes for as long as safely possible.

BENEFITS for Full and Part-time employees who work 30 or more hours per week:

We pay 100% of the MEDICAL monthly premiums for Employee Only coverage.

We pay 100% of the DENTAL monthly premiums for Employee Only coverage.

We provide an affordable VISION monthly premium for Employee + Family coverage.

We pay 100% of BASIC LIFE for a benefit amount of $10,000.

We offer safe harbor matching contributions for the 403(B) RETIREMENT SAVINGS account.

We offer up to fifteen (15) days of PAID TIME OFF based on paid hours per pay period.

We offer eleven (11) company-observed PAID HOLIDAYS.

We offer education and TUITION REIMBURSEMENT.

We offer MILEAGE REIMBURSEMENT.

Bienvivir is currently accepting applications for the following position:

LVN QUALITY IMPROVEMENT GRIEVANCE ANALYST

Under the supervision of the Quality Improvement Manager, the Quality Improvement Grievance Analyst is responsible for ensuring that Bienvivir Senior Health Services responds to participant-related complaints in a timely, professional, and customer-focused manner and are completed in accordance with regulatory requirements and internal policies. The Quality Improvement Grievance Analyst will be responsible for investigating and resolving assigned cases, accurate and timely documentation of case actions, identifying trends and emerging issues that may contribute to or cause an atmosphere for participant dissatisfaction, and providing recommendations that promote continuous improvement in quality care and participant safety.





 Bienvivir All-Inclusive Senior Health

 05/13/2024

 El Paso,TX